Well I have been a customer of Verizon for 15 plus years and Verizon has screwed us for the last time! For 2 weeks they had our account in safety mode.
We had plenty of data left it was a problem on Verizon's side. To long to write out. Verizon tried to resolve problem but could not. They switched my plan to large without our premission due to there problem.
Sad thing is they charged us for there issues with locking up 3 phones on safety mode.
Every month is a new adventure as our bills are never the same funny how that works with no changes or overages to our account but bill is different every month. Looks like Sprint is winning over Verizon's customers.
Product or Service Mentioned: Verizon Wireless Phone Plan.
Reason of review: Poor customer service.