1 comment

This guy couldn't even manage to take a payment on our cell phone!He transposed the phone number, the soc sec #, and the zip code at least 7 times while entering it, (before he flat out refused to help us altogether).

We ALWAYS pay at the store because my daughters phone is under her brothers account (who lives in Austin). In the past we've been helped without any problem but this guy treated us like we were idiots and basically called us liars about EVER being able to make payments in the store. Gee I'm 100% sure that I physically walked into the store, gave the ph #, and soc sec #, made a payment & have the receipts to prove it! I'm not sure what his problem is but after making TWO phone calls to my son to re-verify that all the information he was entering was correct, Justin flat out refused to take our payment.

Stating that the "system" doesn't recognize the information & making a payment by phone would be a better option! SERIOUSLY?

I have the phone in hand, have all the security information available & the passwords & have never had a problem before YOU!Avoid this guy if you ever go in this place!

Had an Experience with Verizon Wireless?

Write a review


Terms of Service
Post Comment

Justin j King illegally got into my account and called and texted me all night.He threatened to flag my account .

He threatened that the cops were coming after me !Verizon needs to get rid of this unethical "employee".I had to block his number to get him to stop calling and texting.

You May Also Like

Ooredoo - Slow 4G Internet Speed Ooredoo "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more ACN has the worst customer service I've ever experienced in my life. They are rude and asssume customers lying. It's a scam for internet and will never ever use acn again Acn "I contacted them and I not only was spoken to nicely, the associate accused me of lying. I was told when I got the service it wasn't on a contract..." Read more Verizon Wireless - Verizon's Deminishing services Verizon Wireless "My wife and I were with Verizon, our phone service for 6 years was great. april 28 2012 adjustments were made to their frequency output and our service's stopped, a..." Read more Asurion - Unauthorized charges to my account Asurion "On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more Guardsman - The worst shopping experience of my life Guardsman "I am extremely let down by Guardsman and Nebraska Furniture Mart. I feel very taken advantage of. I saved money to purchase a leather sectional and purchased the protection plan...." Read more