Verizon Wireless - Waste of Interview
As a new college graduate, I am now looking for permanent and full-time work with a fair wage. I've been looking for quite some time now but my lack of experience has been a serious barrier for me. I feel as though I have a college degree with nothing to show for it, and I am currently working on my MBA. I hope this isn't mistake as I am already having a difficult time finding work with my bachelor's.
At the end of December, I applied for the customer service rep position with Verizon Wireless's call center. It sounded like a great opportunity for someone like me to be able to build a long term career. The salary was decent and there were a ton of benefits. I didn't think that I would even hear from them but when I received an email I was shocked. The email was asking that give the Talent Acquisition Recruiter a call to set up a phone interview. After passing the phone interview, I was invited to take their assessment which I also passed. Then I did another phone interview, which I also passed. The face to face interview also went very well, especially with me not having much work experience particularly in sales and/or customer servicing. The recruiter was ok, not the most friendly person in the world. She didn't seem like she was real fond of me but she answered all of the questions I had regarding growth opportunities and the kind of work environment, and then she escorted me to the lobby and wished me luck. I just knew I had the job. I remained positive and optimistic. The location was much further than I really wanted, but the opportunity felt worth it. I prayed about it.
At almost 2:00 Wednesday morning, I received their rejection email explaining that I was not the best qualified candidate for the position and blah blah. I felt very disappointed but it's out of my control. I guess it just wasn't meant to be. The main issue I am having is the fact that both of my phone interviews went extremely well and I passed the assessment with flying colors, so I couldn't understand what went wrong with the face to face interview. If my lack of experience was the problem, why was this not addressed to me sooner. I figured that they would've seen my lack of experience when reviewing my resume after I applied. I didn't think it was fair to waste my time and gas like that. I would feel differently if things went wrong during one of the phone interviews but after everything to be rejected was a load of ***.