Manufacturer: Verizon Wireless Category: Deals Clear all filters (2 of 2 reviews match)
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In January of 2016 we switched 2 lines from ATT, largely in part to a rebate promotion.The att phones were confirmed sent in in February of 2016. The phones went to the wrong warehouse which was the original problem. After hrs and hrs, months and months, agent after agent, misinformation after misinformation, I've been on hold again for over 2 hrs already today.Everyone is happy to transfer me to another department but no one, NO ONE, will help...
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I switched from Sprint to Verizon through the buyout program.I submitted the final bill but Verizon took over a month just to let me know that the bill from Sprint wasn't worded right. So after 4 more attempts I finally received word that I was not eligible because of the time restrictions. I had spoken to a customer service rep who seemed very enthusiastic to help me get my reimbursement from Verizon but never heard back. I would warn people...
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