Product: Verizon Wireless Mobile Phone Service Clear all filters (28 of 28 reviews match)
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I'm disgusted with organized verizon mob - service if you want to call it this way I get a bill way higher amount then normal which is around $100.-$108. ,,Then next month comes and I get a statement in a mail showing the amount $0.00 dollars that I have to pay , so...
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Verizon Wireless Mobile Phone Service
#948813
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Here is the more detailed version that I sent to the BBB tonight: My Verizon wireless contract ended on September 12, 2016, but my billing cycle ended on September 8, 2016. I called on September 9, 2016 to ask how to go about switching my service out of Verizon...
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1.9
Product
Verizon Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Not providing the whole information to the customer
#942527
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I received an e-mail keyed to my account number (listed in e-mail) offering a free IPhone 7 with a trade in of my Iphone 6.The terms were of the usual convoluted type but the offer seemed genuine. Part of the process was having your phone appraised for value. That...
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2.5
Plainfield, Vermont
Product
Verizon Wireless Mobile Phone Service
#928495
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I recently switch to Verizon (60 days ago) from AT&T.This decision was made due to the fact that Verizon "SEEMED" to be a more cost effective choice. Let me tell you how wrong I was. First they told me that if I switched to Verizon I could pay about the same as AT&T...
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2.7
Product
Verizon Wireless Mobile Phone Service
#928047
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Lied to me multiple times.Changed my account from consumer to business without my permission, charged me for a case i never got, sent a phone to me cracked right out of the box and i had to use assurion and pay for a phone they sent broken, data surged literally...
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Anonymous
mike

still just screws us and wont fix mistake. just ridiculous.

1.6
Product
Verizon Wireless Mobile Phone Service
#921634
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After being told that there was a 14 return policy I bought a prepaid phone and $45/month plan.They managed to screw things up so badly that I decided the very next day to go with AT&T instead. When I went back to Verizon to return my phone and get a refund I was told...
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Anonymous
schatzy62

check with your state - many states have return policy laws that cover you when you wnat to return something and Verizon, AT&T and all the others try to tell you you can not r...

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Verizon Wireless Mobile Phone Service
#910871
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I have been with Verizon wireless for 2 years and a month. I switched over from AT&T when I got married because my S.O liked Verizon. Big mistake. We started our service with 3 phones and got talked into trading a paid for brand new Galaxy S6 for a junkyard Elypsis...
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Product
Verizon Wireless Mobile Phone Service
#903032
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Do not know what has happen in the last six months but the reception in west tennessee is almost the same as ten years ago only now you do not drop calls people hang up be ause the poor signals so when you take your phone to inquire about the dropped calls they do not...
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2.0
Humboldt, Tennessee
Product
Verizon Wireless Mobile Phone Service
#901631
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I've been with Verizon for almost 5 months now, I've been nothing but frustrated since i came aboard.The service in my home sucks, because there is no service at all. If i want to conduct a conversation i have to go outside away from my home. While trying to conduct a...
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1.5
Product
Verizon Wireless Mobile Phone Service
#895183
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The verizon switch program is a joke.Was told i would be reenbursed for my atant contract to switch and i would get money from my old phones. This was back in may and its july. I have sent them all requested info and still have not gotten my reenbursement. When i...
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2.0
Product
Verizon Wireless Mobile Phone Service
#890052
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Verizon Wireless Mobile Phone Service Review

#978902
1.0
Details
Had AT&T forever. Switched to Verizon 3 months ago....BIG BOOBOO!! Verizon is a poor, very poor substitute. AT&T, I am coming home and good bye to porizon. Your phones even suck!!
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Verizon Wireless Mobile Phone Service Review

#932321
I've had four dropped calls in one god dam day all were very important what the ***? Where. An I call?
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Verizon Wireless Mobile Phone Service Review

#907308
1.0
Details
Its been 4 months. Phone was to be shut off in April. Its now august & verizon is charging me for the 4 months of service even though i wanted the phone shut off!!! Multiple calls to,customer service & no help now they want to,send the bill to collections WTF!!
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Verizon Wireless Mobile Phone Service Review

#901302
1.6
Details
Horrible, horrible service. I have been with Verizon for years. More, dropped calls, expensive, and no resolve for stripped called and poor signal strength when it was great just a year ago..I intend to change companies after almost 20 years.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website