Product: Verizon Wireless Mobile Phone Service Clear all filters (0 of 32 reviews match)
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I had one Verizon Wireless phone with my company and two lines with AT&T which I wanted to have all under one company and one plan. I called to cancel my Verizon to switch all lines to AT&T. I was transferred to the retention center where I wad offered a family data...
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1.4
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Verizon Wireless Mobile Phone Service
#1267704
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Last August, I was offered a good deal by a competitor of Verizon. Because I was a customer for almost twenty years, I decided to remain with Verizon although their quote was not as good. Since that time, each month I have been over billed approximately $35/mos. I have...
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Verizon Wireless Mobile Phone Service
#1223942
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Verizon Wireless - Bill charges

We have disputed phone lines and charges for 4 months. Every time we get customer service we get a different answer. We also be put told for a hour and no one returns or we get a new representative. We have been with Verizon since 1998 , you have crooks and idiots that work for you. Fix the problem.
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Verizon Wireless Mobile Phone Service
#1183738
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After having some issues with Verizon Wireless in December that seemed to have been resolved to my satisfaction, I received my bill for January stating i owed over $400. The breakdown of the bill shows I have a credit for $759. Even after adding up the actual charges...
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1.8
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Verizon Wireless Mobile Phone Service
#1180211
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I use the phone for both business and personal. ATT allows in settings the option to turn off and on caller ID blocking to block your ID on calls. I now find the call blocking & identification does not work for blocking your ID just allows blocking incoming calls from...
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3.0
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Verizon Wireless Mobile Phone Service
#1140000
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I switched to verizon with the switch plan, and was promised a visa card for my trade in 4 to 8 weeks after submission.its now been 2 monthes and i still have not recived anything. I was just recently notifed that it will take up to 45 days just to validate this...
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1.5
Product
Verizon Wireless Mobile Phone Service
#1138459
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Verizon Wireless - Terrible they seem to lie about everything

They charged me for a phone which I was told by a tech was free or was getting a discount after 90 days which I would not have to pay.I seem to pay money for I have know idea for what.They don't explain things well enough for you to understand.Metro Pcs is where I am going back to if I lose my phone!
2.1
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Product
Verizon Wireless Mobile Phone Service
#1129845
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I just received my lasted bill that had charges for when I was on a Baltic cruise.The $10/day charges for all countries but Russia were as expected. Russia?! I was charged the $10/day plus data. Mind you, I do not believe that I actually used by phone to make/take any...
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2.9
Product
Verizon Wireless Mobile Phone Service
I didn't like
  • Lack of warning on possible charges incurred abroad
#1102800
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WHEN I STARTED SERVICE I INFORMED VERIZON THAT I GET PAID ONCE A MONTH ON THE 3rd OF THE MONTH AND THAT MY DUE DATE HAD TO BE THE 3rd OR LATER.THEY MADE MY DUE DATE ON THE 1st WHICH MADE ME LATE EVERY MONTH AND THEY CHARGED ME A LATE FEE EVERY MONTH. I CALLED THEM...
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Verizon Wireless Mobile Phone Service
I didn't like
  • Did not take care of their mistake
#1096655
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I live in a bigger city and Verizon coverage is good here I love having coverage wherever I go.But when I actually want to use my data it doesnt work most of the time. I constantly have to restart my mom or reconnect to the towers just to be able to use it for about a...
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2.1
Product
Verizon Wireless Mobile Phone Service
#1094530
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