Manufacturer: Verizon Wireless Category: Phone Services Clear all filters (19 of 19 reviews match)
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I recently purchased an iPhone 7 I was told when I called in for different times to Verizon to different Verizon stores and once at Costco all the same thing as soon as I bought the new phone as long as I stayed under the $40 a month payment I would get a $40 discount...
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1.0
Product
Verizon Wireless Mobile Phone Service
#1035592
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I have been a Verizon customer since the 90s.Three years ago I moved to the Orlando, FL area and keep getting dropped calls and pop-ups "No Service". I never get more than 2 bars, usually only one. When I first complained they told me several times it was the way my...
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1.6
Product
Verizon Wireless Mobile Phone Service
#1012293
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I have been speaking with your to tech support people about the outage that has lasted for 4 days now.The Tech told me to go to the verizon store & get a new SIM card. The tech said it was free. Wrong, it cost me $16, and I still can't use phone. When is this massive...
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3.4
Product
Verizon Wireless Mobile Phone Service
I liked
  • Your reps are patient
I didn't like
  • Not being told why there is such a massive outage and no service
#979266
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Verizon Wireless - Angry with verrizon

#1087591
Signs dropping. Takes 5 minutes or longer to send my daughter a pic . Paying to much to deal with her having no signal lately n certain parts of the house when was fine before. Can't use phone n department stores. It's too much to say . Been saying it for to long to Verizon with same tricks that don't work .
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Verizon Wireless - Pay for premium service and phone that their network won't s

#1086208
Have the latest and greatest I phone and 4g unlimited service and it is slower than my old iPhone 4. Seriously unbareble service
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Verizon Wireless Mobile Phone Service Review

#978902
1.0
Had AT&T forever. Switched to Verizon 3 months ago....BIG BOOBOO!! Verizon is a poor, very poor substitute. AT&T, I am coming home and good bye to porizon. Your phones even suck!!
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Verizon Wireless Mobile Phone Service Review

#932321
I've had four dropped calls in one god dam day all were very important what the ***? Where. An I call?
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I'm disgusted with organized verizon mob - service if you want to call it this way I get a bill way higher amount then normal which is around $100.-$108. ,,Then next month comes and I get a statement in a mail showing the amount $0.00 dollars that I have to pay , so...
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Product
Verizon Wireless Mobile Phone Service
#948813
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Here is the more detailed version that I sent to the BBB tonight: My Verizon wireless contract ended on September 12, 2016, but my billing cycle ended on September 8, 2016. I called on September 9, 2016 to ask how to go about switching my service out of Verizon...
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1.9
Product
Verizon Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Not providing the whole information to the customer
#942527
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I received an e-mail keyed to my account number (listed in e-mail) offering a free IPhone 7 with a trade in of my Iphone 6.The terms were of the usual convoluted type but the offer seemed genuine. Part of the process was having your phone appraised for value. That...
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2.5
Verizon Wireless Plainfield, Vermont
Product
Verizon Wireless Mobile Phone Service
#928495
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I recently switch to Verizon (60 days ago) from AT&T.This decision was made due to the fact that Verizon "SEEMED" to be a more cost effective choice. Let me tell you how wrong I was. First they told me that if I switched to Verizon I could pay about the same as AT&T...
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2.7
Product
Verizon Wireless Mobile Phone Service
#928047
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Lied to me multiple times.Changed my account from consumer to business without my permission, charged me for a case i never got, sent a phone to me cracked right out of the box and i had to use assurion and pay for a phone they sent broken, data surged literally...
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Anonymous
mike

still just screws us and wont fix mistake. just ridiculous.

1.6
Product
Verizon Wireless Mobile Phone Service
#921634
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After being told that there was a 14 return policy I bought a prepaid phone and $45/month plan.They managed to screw things up so badly that I decided the very next day to go with AT&T instead. When I went back to Verizon to return my phone and get a refund I was told...
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Anonymous
schatzy62

check with your state - many states have return policy laws that cover you when you wnat to return something and Verizon, AT&T and all the others try to tell you you can not r...

Product
Verizon Wireless Mobile Phone Service
#910871
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I have been with Verizon wireless for 2 years and a month. I switched over from AT&T when I got married because my S.O liked Verizon. Big mistake. We started our service with 3 phones and got talked into trading a paid for brand new Galaxy S6 for a junkyard Elypsis...
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Product
Verizon Wireless Mobile Phone Service
#903032
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