Product: Verizon Wireless Mobile Phone Service Clear all filters (23 of 23 reviews match)
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I just received my lasted bill that had charges for when I was on a Baltic cruise.The $10/day charges for all countries but Russia were as expected. Russia?! I was charged the $10/day plus data. Mind you, I do not believe that I actually used by phone to make/take any...
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2.9
Product
Verizon Wireless Mobile Phone Service
I didn't like
  • Lack of warning on possible charges incurred abroad
#1102800
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WHEN I STARTED SERVICE I INFORMED VERIZON THAT I GET PAID ONCE A MONTH ON THE 3rd OF THE MONTH AND THAT MY DUE DATE HAD TO BE THE 3rd OR LATER.THEY MADE MY DUE DATE ON THE 1st WHICH MADE ME LATE EVERY MONTH AND THEY CHARGED ME A LATE FEE EVERY MONTH. I CALLED THEM...
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Verizon Wireless Mobile Phone Service
I didn't like
  • Did not take care of their mistake
#1096655
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I live in a bigger city and Verizon coverage is good here I love having coverage wherever I go.But when I actually want to use my data it doesnt work most of the time. I constantly have to restart my mom or reconnect to the towers just to be able to use it for about a...
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2.1
Product
Verizon Wireless Mobile Phone Service
#1094530
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Verizon Wireless - Constant roaming fees in home area

#1088483
1.9
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I was informed that my home area is only 1 to 2 mile radius and that I could be charged roaming fees if traveling outside of my hone area. Verizon has found a way to charge customers huge fees for roaming when they are within their home town. Verizon gets a negative 10 on customer service.
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Verizon Wireless - Angry with verrizon

#1087591
Signs dropping. Takes 5 minutes or longer to send my daughter a pic . Paying to much to deal with her having no signal lately n certain parts of the house when was fine before. Can't use phone n department stores. It's too much to say . Been saying it for to long to Verizon with same tricks that don't work .
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Verizon Wireless - Pay for premium service and phone that their network won't s

#1086208
Have the latest and greatest I phone and 4g unlimited service and it is slower than my old iPhone 4. Seriously unbareble service
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Verizon Wireless Mobile Phone Service Review

#978902
1.0
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Had AT&T forever. Switched to Verizon 3 months ago....BIG BOOBOO!! Verizon is a poor, very poor substitute. AT&T, I am coming home and good bye to porizon. Your phones even suck!!
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I recently purchased an iPhone 7 I was told when I called in for different times to Verizon to different Verizon stores and once at Costco all the same thing as soon as I bought the new phone as long as I stayed under the $40 a month payment I would get a $40 discount...
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1.0
Product
Verizon Wireless Mobile Phone Service
#1035592
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I have been a Verizon customer since the 90s.Three years ago I moved to the Orlando, FL area and keep getting dropped calls and pop-ups "No Service". I never get more than 2 bars, usually only one. When I first complained they told me several times it was the way my...
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1.6
Product
Verizon Wireless Mobile Phone Service
#1012293
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I have been speaking with your to tech support people about the outage that has lasted for 4 days now.The Tech told me to go to the verizon store & get a new SIM card. The tech said it was free. Wrong, it cost me $16, and I still can't use phone. When is this massive...
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3.4
Product
Verizon Wireless Mobile Phone Service
I liked
  • Your reps are patient
I didn't like
  • Not being told why there is such a massive outage and no service
#979266
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I'm disgusted with organized verizon mob - service if you want to call it this way I get a bill way higher amount then normal which is around $100.-$108. ,,Then next month comes and I get a statement in a mail showing the amount $0.00 dollars that I have to pay , so...
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Product
Verizon Wireless Mobile Phone Service
#948813
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Here is the more detailed version that I sent to the BBB tonight: My Verizon wireless contract ended on September 12, 2016, but my billing cycle ended on September 8, 2016. I called on September 9, 2016 to ask how to go about switching my service out of Verizon...
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1.9
Product
Verizon Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Not providing the whole information to the customer
#942527
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I received an e-mail keyed to my account number (listed in e-mail) offering a free IPhone 7 with a trade in of my Iphone 6.The terms were of the usual convoluted type but the offer seemed genuine. Part of the process was having your phone appraised for value. That...
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2.5
Verizon Wireless Plainfield, Vermont
Product
Verizon Wireless Mobile Phone Service
#928495
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I recently switch to Verizon (60 days ago) from AT&T.This decision was made due to the fact that Verizon "SEEMED" to be a more cost effective choice. Let me tell you how wrong I was. First they told me that if I switched to Verizon I could pay about the same as AT&T...
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2.7
Product
Verizon Wireless Mobile Phone Service
#928047
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