Product: Verizon Wireless Mobile Phone Service Clear all filters (28 of 28 reviews match)
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I use the phone for both business and personal. ATT allows in settings the option to turn off and on caller ID blocking to block your ID on calls. I now find the call blocking & identification does not work for blocking your ID just allows blocking incoming calls from...
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3.0
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Verizon Wireless Mobile Phone Service
#1140000
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I switched to verizon with the switch plan, and was promised a visa card for my trade in 4 to 8 weeks after submission.its now been 2 monthes and i still have not recived anything. I was just recently notifed that it will take up to 45 days just to validate this...
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1.5
Product
Verizon Wireless Mobile Phone Service
#1138459
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I just received my lasted bill that had charges for when I was on a Baltic cruise.The $10/day charges for all countries but Russia were as expected. Russia?! I was charged the $10/day plus data. Mind you, I do not believe that I actually used by phone to make/take any...
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2.9
Product
Verizon Wireless Mobile Phone Service
I didn't like
  • Lack of warning on possible charges incurred abroad
#1102800
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Verizon Wireless - Terrible they seem to lie about everything

#1129845
2.1
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They charged me for a phone which I was told by a tech was free or was getting a discount after 90 days which I would not have to pay.I seem to pay money for I have know idea for what.They don't explain things well enough for you to understand.Metro Pcs is where I am going back to if I lose my phone!
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Verizon Wireless - Constant roaming fees in home area

#1088483
1.9
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I was informed that my home area is only 1 to 2 mile radius and that I could be charged roaming fees if traveling outside of my hone area. Verizon has found a way to charge customers huge fees for roaming when they are within their home town. Verizon gets a negative 10 on customer service.
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Verizon Wireless - Angry with verrizon

#1087591
Signs dropping. Takes 5 minutes or longer to send my daughter a pic . Paying to much to deal with her having no signal lately n certain parts of the house when was fine before. Can't use phone n department stores. It's too much to say . Been saying it for to long to Verizon with same tricks that don't work .
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Verizon Wireless - Pay for premium service and phone that their network won't s

#1086208
Have the latest and greatest I phone and 4g unlimited service and it is slower than my old iPhone 4. Seriously unbareble service
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WHEN I STARTED SERVICE I INFORMED VERIZON THAT I GET PAID ONCE A MONTH ON THE 3rd OF THE MONTH AND THAT MY DUE DATE HAD TO BE THE 3rd OR LATER.THEY MADE MY DUE DATE ON THE 1st WHICH MADE ME LATE EVERY MONTH AND THEY CHARGED ME A LATE FEE EVERY MONTH. I CALLED THEM...
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Verizon Wireless Mobile Phone Service
I didn't like
  • Did not take care of their mistake
#1096655
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I live in a bigger city and Verizon coverage is good here I love having coverage wherever I go.But when I actually want to use my data it doesnt work most of the time. I constantly have to restart my mom or reconnect to the towers just to be able to use it for about a...
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2.1
Product
Verizon Wireless Mobile Phone Service
#1094530
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I recently purchased an iPhone 7 I was told when I called in for different times to Verizon to different Verizon stores and once at Costco all the same thing as soon as I bought the new phone as long as I stayed under the $40 a month payment I would get a $40 discount...
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1.0
Product
Verizon Wireless Mobile Phone Service
#1035592
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My mother in law passed away in November 2016.I called Verizon and spoke with one of their *** representatives. I was told everything was taken care of. Called in December to cancel the line again since they did not cancel it. Same line of BS, sure we will take care of...
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1.0
Product
Verizon Wireless Mobile Phone Service
I didn't like
  • Custotmer service
#1014983
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I have been a Verizon customer since the 90s.Three years ago I moved to the Orlando, FL area and keep getting dropped calls and pop-ups "No Service". I never get more than 2 bars, usually only one. When I first complained they told me several times it was the way my...
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1.6
Product
Verizon Wireless Mobile Phone Service
#1012293
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I have been speaking with your to tech support people about the outage that has lasted for 4 days now.The Tech told me to go to the verizon store & get a new SIM card. The tech said it was free. Wrong, it cost me $16, and I still can't use phone. When is this massive...
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3.4
Product
Verizon Wireless Mobile Phone Service
I liked
  • Your reps are patient
I didn't like
  • Not being told why there is such a massive outage and no service
#979266
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I left for boot camp.I goofed and failed to set up automatic payments. I have no phone access or usage for 2 months. I get out of boot camp, call Verizon to pay my debt. They say it was taken care of or written off. I said thank you. I get a loan in November for a...
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4.1
Product
Verizon Wireless Mobile Phone Service
#965312
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