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I could write an entire diatribe about the issues I've had with this company for the past 4 years. Each bill in all four years, I'd say maybe a a fee were the same amount.

I've had issues with incorrect charges, being lied to by one customer service rep after another, being charred in advance when I want to change my plan to SAVE money, not getting definitive answer or reaching a conclusions or compromises. and them not running y the customer service motto that the customer is also wrong.

They are very mean too when they want to be and I've spent a few thousand dollars through their service.

Avoid Verizon at all costs.

Monetary Loss: $3000.

Company wrote 0 public responses to the review from Feb 02, 2013.
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I am sorry that you are having an issue with our service. The bills are prorated and in advance a month which means that if in February bill cycle you have overages they will appear on the March bills.

The extra charges on your bill change due to overages, FCC and taxes. As taxes and governmental fees go up so will your bill.

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