I could write an entire diatribe about the issues I've had with this company for the past 4 years. Each bill in all four years, I'd say maybe a a fee were the same amount.
I've had issues with incorrect charges, being lied to by one customer service rep after another, being charred in advance when I want to change my plan to SAVE money, not getting definitive answer or reaching a conclusions or compromises. and them not running y the customer service motto that the customer is also wrong.
They are very mean too when they want to be and I've spent a few thousand dollars through their service.
Avoid Verizon at all costs.
Monetary Loss: $3000.