Verizon Wireless Family Phone Plan Reviews
(4 of 4 reviews match)
Verizon is charging me $40 ($10 per phone) a month in insurance for my phones that Verizon say have a trade in value of $200.I'll do the math for you. They charging me 12months X $40 per month= $480 per year for phones worth $200 in trade-in value. In other words, every five months verizon charges me the value of all my phones. I asked them why they hadn't brought it to my attention and they said it wasn't their policy to notify customers of...Read more
We had a 'family plan' with 3 phon, mine, my wifes, and my mother-in-law, supposedly for 800 minutes, with calls been the 3 plan phones not counting as charged minutes. Were on the auto-pay option, and when my wife was hospitalized in January 2011, I notice that we were being charged over $400 for a plan that was supposed to be $215. went into our billing, and found that we were being charged over-time for calls that were between the in-plan...Read more
Yep, same problem.Traded in 2 smart phones when transferring from T-mobile. Was told to take picture of the 2 mile long recept, I bought 4 phones, along with otterboxes and expensive chargers. My son took pictures of the receipt and sent it to Verizon. Here it is 6 months later, no rebate, they took my old phones and it ended up costing me around $800 to change service. I thought I was ripped when T-mobile lost 2 phones I sent them through UPS,...Read more
Verizon Wireless Family Phone Plan Review
by anonymous #846221
Is $25 per line disconnect fee really fair? I had the phones on my family planned disconnected because was going through financial issues. I got my balance to $0 and $125 was added this month for the disconnect fees. Even my tablet got the $25 fee which just uses the data. That is so bad I think and makes it so hard to pay the bill in full each month.