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Today, I went into Verizon (Okemos, MI location) to upgrade my phone. My solution consultant, Dane Dario, was not only unreasonably pushy that I purchase the bundle package, but clearly LIED 3 times over about the total cost of the items/additional monthly charges.

I was very clear each time I specified about the terms and conditions associated with the bundle (offered at $200, opposed the soley buying the phone at $240.) Finally he attmitted the 4TH time I asked that there were additional monthly costs.

I complained to others about my experience and found 2 of my friends that had experienced similar, negative service and were straight up lied to. I AM VERY DISAPPOINTED WITH THE CUSTOMER SERVICE HERE.

Company wrote 0 public responses to the review from Jun 19, 2015.
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