Product: Verizon Wireless Cell Phone Upgrade Clear all filters (0 of 10 reviews match)
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I've been a customer for ~ 25 years and watched Verizon go from offering their customers good incentives for buying a new phone and staying with their service to becoming an overpriced company with services no better than their major competitors.My last phone upgrade...
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3.1
Product
Verizon Wireless Cell Phone Upgrade
I liked
  • Coverage
#1207292
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We had our Century Link and Verizon service bundled for several months.No great problems. Then we decided to upgrade our cell phones at Verizon and chose the payment plan. Verizon gave us a $120 gift certificate to use as a reward for upgrading and said we could use it...
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Product
Verizon Wireless Cell Phone Upgrade
#1050908
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If I only knew that Verizon trains it's employee's to lie and mislead the customer I would not of even of walked into this store.I hope your satisfied with your greedy method of meeting your quota by doing whatever it takes to steal from the consumer. I hope the public...
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1.0
Product
Verizon Wireless Cell Phone Upgrade
#991207
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I have been a faithful & consistent customer of Verizon Wireless for 8 years. Although Verizon Wireless is the most expensive service I always make my payments. My line has never been disconnected ). It appears that after 8 years of faithful payments & uninterrupted...
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2.9
Fairbanks Ranch, California
Product
Verizon Wireless Cell Phone Upgrade
#940621
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I went to the store in Hoover AL and asked if I was due for a free upgrade, if I was I would get a new phone provided I could change my own battery.I was told the Maxx2 was free and that my bill would be $35/month lower because I had discontinued some other services....
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2.6
Product
Verizon Wireless Cell Phone Upgrade
I didn't like
  • Completely lied about cost and features of product
  • Slimy verizon solution specialist
#932258
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was told that at the end of paying off the phone through the edge program (20 months)that I would continue to get the $25 discount for as long as I kept the phone. THAT WAS A LIE. The discount of $25 a month ENDS and you go back to the $40 a month line access fee. No...
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Anonymous
Anonymous

Your customer service sucks. You just keep adding charges and things that don:t even make scene. Plus your very rude on the phone. Your company sucks!!!!!!!!!!!!!!!!!!!!

Anonymous
Sharon Wilson

I am interested in a class accession lawsuit also please let me know what has to be done.

Product
Verizon Wireless Cell Phone Upgrade
#893356
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I just left the Verizon wireless store located at 224 Weber Rd. Bolingbrook, IL 60440 inquiring about an upgrade for 2 of my 4 lines. That was the worst experience EVER!! I felt discriminated against, belittled and racially profiled. I,a black woman and my son entered...
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1.0
Product
Verizon Wireless Cell Phone Upgrade
#777624
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I have not had a phone upgrade because of my unlimited data as it's more important to keep that than to get a new phone at that price. It goes without saying how wrong this is to force unlimited data users out of the market by raising prices $20. ANOTHER THING! I have...
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Anonymous
Anonymous

They did notify you. It's on the bill, you can view online. Also you used the data you agreed to the new price.

1.0
Product
Verizon Wireless Cell Phone Upgrade
#769016
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We are 20 year customers who wanted to upgrade our kids phones 3 DAYS EARLY since they didn't work.Verizon said NO!!!! Best Buy did it on the spot 10 mins after leaving verizon and lowered the bill 30 dollars a month. We didn't get the correct boxes and labels to send...
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1.5
Product
Verizon Wireless Cell Phone Upgrade
I liked
  • Dealing with a bunch of lying polecats
  • You are a bunch of overcharging crooks
I didn't like
  • Broken promises
  • Sales practices
#762973
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WARNING: Verizon are scam artists’ and liars out to get your money. On March 6th 2015 my fiancé and I went into the Verizon wireless store located at 1301 Bristol Pike Bensalem PA, 19020 to upgrade our phones. We were helped by Jason (store / regional manager) who...
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Anonymous
Anonymous

This is all over the internet. Google something like "Verizon free tablet" and get millions of hits.The tablet is technically free, but only if you accept a two-year service ...

Anonymous
Anonymous

This is all over the internet. Google something like "Verizon free tablet" and get millions of hits.The tablet is technically free, but only if you accept a two-year service ...

1.0
Product
Verizon Wireless Cell Phone Upgrade
#659992
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