Ok so it's time to upgrade my phone. I have verizon. Verizon happen to be doing a deal on their Razr. I go in the store the rep was nice and explained to me that the phone i wanted was actually $150 with a $50 mail in rebate. Mistake 1. I said ok no problem not a big deal, seeing that i really wanted to do the rebate (some are partial to rebates) I decided to go ahead and purchase. The Rep had unwrapped my phone and transferred over my contacts and etc and handed me the phone and the actual box. I questioned him about the rebate and he simply told me all i needed was the receipt- sign and dated, and the Bar Code on the box. As soon as i got home i got my trusty knife and carefully cut out the UPC code and with the receipt stuffed it in a envelope.
I get a post card in the mail stating i was missing the following
-Missing Proof of Purchase (UPC) Bar Code
-Missing device ID (ESN/MEID/IMEI
Mistake 2. I called the rebate center not once not twice but 4 times, and was transferred three times. One guy said no there was no UPC with the receipt, another said yeah there was a UPC but there was a code on the plastic (that the Verizon rep threw out) that was needed to complete the rebate. One of the managers ( sounded like the rep with his hand over the phone) said no he wouldn't be able to complete the rebate did i take a photocopy of the receipt/UPC code. After looking up the sites rebate center they won't even accept PHOTOCOPIES!! Eventually i got a "manager" and after calling this some scam and using some unsavory words did they magically allow my rebate to go through. I've had my fair share of issues with Verizon and their tardness, including two bills of 500 and 900 dollars. WTF!?! Seriously Verizon go *#$ yourselves, then when you finish clean yourself off you #$%@ing #*$&*@ you sicken me.
Monetary Loss: $50.