I am a verizon costumer for the last 15 years. Two months ago i decide to change my phone using edge promotion. they promise to keep a promotion that I had for the last years and include a new promotion.
After my first statement, the just put one of the promotion. Regardless that all was recorded in the notes of my file (that i insist to leave registered at the moment of taken the decision) they say that was a mistake for the promoter and they can do anything. I have to pay what they said no matter what, otherwise i have to pay all penalties to finish the relationship.
As soon i can say goodbye to these bandits I will do it.
DO NOT BELIEVE THEM. THEY ARE LIARS.
Reason of review: They are LIARS.
Monetary Loss: $800.
I didn't like: Are liars.