On 8/13/18 i went to a local verizon store to switch my straight talk phone to verizon. The man working told me jo problem and charged me $138, $35 for an activation fee, $35 for verizon sim card and $70 for one month of service.
He then began setting up my phone and said oh i was afraid this was gonna happen. I was then informed my straight phone was locked and not able to be unlocked, so my choices were to buy a new phone at $400 or a used phone at $200, i told him when i went in i did not want to apend $400. So i asked him to refund my money and i would just keep my original phone he said this was impossible.
Now my original phone is stuck on a setup screen I cant even get my contacts and verizon has my $138 plus the service was activated so i was charged with a service i can not use. Absolutely ridiculous.
Product or Service Mentioned: Verizon Wireless Service Transfer.