The worst by far. Please do yourself a favor and choose another company.
You will be glad in the long run. Verizon will nickel and dime you to death and their reps are ignorant,and offer no help. DO NOT submit to a contract...PLEASE, check out your other choices. These folks business practices are not honest.
Every other wireless provider is so much more helpful and kind....service is just fine and there are no longer any gaps if you choose someone besides Verizon. Verizon will kiss your butt to get your business....then pick your pocket with charges for everything you do. If my comment saves one person from wasting their money, avoiding the headaches you are bound to have with Verizon then I am happy. ...
Scratch Verizon from your list and pursue someone in the long list of providers that remain. Verizon has no monopoly unless YOU give them one over your wireless life.
Be smart. Good luck!
Review about: Verizon Wireless Customer Care.
Reason of review: Poor customer service.