Not resolved
Customer service

Received several nasty phone calls and text messages from 301-223-3010 (Williamsport MD 21795) (Verizon customer)

"Your ATM card has been suspended. To reactivate call urgent at 1-301-223-3010."

This of course is a TOTAL SCAM. I am in California and have no problem with my ATM.

I called Verizon customer service to inform them of this situation and ask that the company investigate their customer at the above number who is trying to steal identity all over the country ! I was left on hold for over 20 minutes to be finally told it was not their problem and to call my "local line force" (whatever that meant ? The representative could barely speak english !!! (HORRIBLE CUSTOMER SERVICE).

I certainly would never use Verizon for my cell phone service.

Product or Service Mentioned: Verizon Wireless Customer Care.

Reason of review: Poor customer service.

I didn't like: Useless customer service people.

  • Verizon Enable Scammers
Company wrote 0 public responses to the review from Aug 20, 2016.
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