Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

Original review updated by user Nov 26, 2021


After 12 years of auto-pay, and 15/20gb use a month, the contract i signed was for est $109MO.This year they repeatedly charged me over $2800 usd until I caught it on my bank statement and stopped another $741 dollar charge, (241/) i took a single trip To Europe and trusted them to set me up on day pass which would total 300 extra for 30-days out of the entire year, somehow they charged me 2-3 dollars per minute that whole month and every month after my return home even though i was emailed proof i reverted back to regular plan, so i turned my data off to see if i would still be charged since i have another cell and 5G at the house, but they kept billing me 109 to 115 to 150 to 203 to 341 to $617 to $836 and no one suggest There is an issue but just keep drafting my account hoping I wouldn't look,, thats complete negligence after so many years, 12 yrs, to keep billing me then when i ask them to correct, and stop my auto pay till its sorted out they send me 8-12 text messages threatening to shut my line down within 24hrs, how evil is that, knowing ill never ever ever get my money back from their broken matrix of 1-800 #s feckless crooks! Every time i call for correction, they say they are not approved to credit over $200!!! They billed me 3600 over my entire year's accrued total!

Monetary Loss: $3600.

Preferred solution: Let the company propose a solution.

Verizon Wireless Pros: Coverage.

Verizon Wireless Cons: Robotic auto-answering no human support.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Verizon Wireless Reviews

  1. 813 reviews
  2. 355 reviews
  3. 197 reviews
  4. 98 reviews
  5. 32 reviews
Verizon Wireless reviews