
Verizon Wireless
Reviews and Complaints
Verizon Wireless Reviews
I set up auto pay for my bill. It was taking off my debit card but I am still receiving messages for payment
User's recommendation: Make sure you ask questions before you sign up with them.
- Have great phones
- Bad customer service
never trust any of there "agents" they will lie and do nothing. they know that nothing will happen to them so they do what they want and will lie to cover themselves.
to unlock the phone does not require a "reset " of any king period all these " agents" paid seat warmers know is there script. to unlock a phone all you have to do is put in request, some can be done on the phone ( network settings ) some need a pin, varies by phone and or carrier. i would file a complaint with the better business bureau, someone from " executive relations" which is nothing more than a glorified rep will contact you perhaps email first or a call.
you give them the issue ( they pretend to listen or care) and if your lucky they will get the problem resolved. can also file a complaint ( consumser complaint) with the fcc they are required to unlock your phone
Sim card
User's recommendation: Just go to the store. And remember to take your old phone.
Im not use to on a iphone and it dont work for me
Stop serviceas of 3/28/2022
User's recommendation: if comming to europe do not use verizon.
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Verified Reviewer New ReviewerBilling assistance super helpful thank you.
User's recommendation: Definitely use Verizon. Best quality. Love my network!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExtrenuating circumstances made me unable to pay
User's recommendation: If you can't get through the automated system use this website.
Philanthropic project/ help I can’t reach billing. How can I do that without
User's recommendation: love love Verizon. Have been a loyal customer since my first cell phone in 2000 in preparation for a phish show.
- Great reception
- Take advantage of people and rip them off
- Deceitful customer service
- Wait times
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Verizon owes me money.
User's recommendation: Be Careful.
I want to get in touch with Verizon but cannot.
I cannot get any novice CS person to understand the Verizon feature that has been there for 30+ years
Payment plan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI had US Cellular in OKC for $50 a month; unlimited text, talk, & data. I have the same plan with Verizon but pay 1 1/2 times as much.
Can't contact a human
I can’t talk to anyone who can help me. The automated system continues to say login. That IS the problem.
User's recommendation: Let me speak to someone on the phone.
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they use to be great that was years ago, they have gone to the worst. they do not care at all about any issue they will just repeat same script or excuses ( hang up etc..) you can file a complaint with the better business bureu which will get passed to the executive relations ( glorified rep) who if your lucky will help. should look into another provider