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I have been a Verizon customer for over 10 years and they just gave me a reason to leave. I recently traded in my Galaxy S5 which was "appraised" at $572 for a Galaxy S7. Today, I got an email indicating the credit to my account was a measly $57...I got robbed!!!!! I...
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LadyScot
LadyScot

And when you contacted Verizon about this issue they said...........

Anonymous
A.Nonymous

Dear Friend, Yes, I totally agree. I have not hadthe same kind of problem with Verizon. But, theproblems I have had, were just as acute. And, ...

2.9
I liked
  • Coverage area
I didn't like
  • Trade-in scam
#997038
Reply to reviews
I'm disgusted with organized verizon mob - service if you want to call it this way I get a bill way higher amount then normal which is around $100.-$108. ,,Then next month comes and I get a statement in a mail showing the amount $0.00 dollars that I have to pay , so...
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#948813
Reply to reviews
A couple of years ago someone "accidentally" cut into a fiberoptic cable between Phoenix and the Northern part of the state of Arizona. This killed ALL phone, internet, 911 service to the upper portion of the state for more than 6 hours. A lot can happen in 6 hours....
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4.5
#900279
Reply to reviews

Resolved

I was told by 4 different employees of verizon wireless that I would not lose my unlimited bandwith plan by upgrading my phone. When I finally went for it I followed the last instructions I was given. To buy the new phone under a 2 year plan, then not to use the new...
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4.1
#866724
Reply to reviews
About 3.5 weeks ago I switched from an iPhone to a Samsung S5. Before I did I first called Verizon and asked if I would lose my saved messages or my texts. They said there would be no problems. I went to the Verizon store to make the transfer from the iPhone and...
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1.0
I didn't like
  • Long waits wrong advice working w incompetent tech people
#786526
Reply to reviews

Resolved

I switched to Sprint and went into a local Verizon to pay my final bill/contract because Sprint bought out my contract. This place told me the amount for my final bill/contract was only like 280 so I paid that BUT turns out that amount was only my final bill and the...
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Anonymous
Angela

I agree with this writer, I hate them as well. My advice to others is to stay away from Verizon.

2.8
I liked
  • You are a bunch of overcharging crooks
I didn't like
  • No resolution to problem
  • Over charges
  • Online chat useless
#781245
Reply to reviews
I have had a Verizon phone for 10 to 12 years. It was a basic phone for making calls only. I signed a 2 yr contract for 1st phone which lasted about 5 yrs. Got a new phone and signed a new 2yr contract. In Feb 2015 I canceled my Verizon service. I was immediately sent...
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I liked
  • Coverage area
I didn't like
  • Ignorant customer service people
#610238
Reply to reviews

Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
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