Resolved Verizon Wireless Reviews
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Update by user Sep 17
I posted on Verizon on Facebook and sent it as a message also. I was contacted within minutes by Ebony from Verizon. She checked into it for me and within 2 hours she had credited my account for the first rebate and if second one doesn’t go through on the 9/21/19 she...
- Signal service is good
- False information and inaccurate information on rebates
- New xr given with an old sim card that failed in 5 weeks
Update by user Sep 12
Verizon Wireless finally got my husband's phone switched to my account!
Original review posted by user Sep 11I have been with Verizon Wireless for almost 20 years. I have never experienced this kind of headache over the last 3 weeks. my husband is also with Verizon Wireless we are trying to get his number...
- Good coverage
- How i am being treated
- No problem resolution
- Bad customer support
Update by user Jun 15
Someone from verizon wireless was able to correct the problems and let me access my account whenever I like.
Original review posted by user May 15I would give a 0 stars review if possible. They promised 7GB free data with data only plan prepaid autopay. Never got the 7GB data. Chatted to complain & they...
- Cant contact company
- Cant access account
- Vzw will not allow phone calls or chat unless using their phone
- Coverage area
- Trade-in scam
Resolved: Verizon Wireless - Mobile Phone Service Review
Resolved: Verizon Wireless in Arizona - It works when no one else does, for me.
Update by user Feb 09, 2016
Verizon Executive Office contacted me and gave me several months credit to resolve problem
Original review posted by user Feb 09, 2016About 3.5 weeks ago I switched from an iPhone to a Samsung S5. Before I did I first called Verizon and asked if I would lose my saved messages or my texts. They said there would...
- Long waits wrong advice working w incompetent tech people
Update by user Feb 11, 2016
Not resolved. I just paid the 450 out of my pocket and I am saying the *** with Verizon.
Original review posted by user Jan 31, 2016I switched to Sprint and went into a local Verizon to pay my final bill/contract because Sprint bought out my contract. This place told me the amount for my final bill/contract was...
- You are a bunch of overcharging crooks
- Over charges
- Online chat useless
- No resolution to problem
Update by user Aug 31, 2015
March 25 2015 filed suit in Small Claims Court. My costs $ 95.00.
August 26 Verizon calls and settles out of court for $ 500.00. Moral of this story: Don't let big business walk all over you.
Original review posted by user Mar 19, 2015I have had a Verizon phone for 10 to 12 years. It was a basic phone for making...
- Coverage area
- Ignorant customer service people
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