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Beware, This could happen to you! I have contacted several customer service representatives at Verizon and can't seem to get anyone to fix the ridiculous situation. Here is the story: My smart phone was not working properly, I took it to the local store, they ordered...
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Anonymous
Anonymous

Yelp happen to us also, verizon or UPS stole the phones and nothing you can do about it

Anonymous
Anonymous

Omg! This happened to us. Was told at the store to print label at home but kept checking on the website but the status is still processing. Called the customer service and was...

#303386
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My cell service was out for 4 weeks with Verizon. I was a long time customer and service had worked fine at this location - 2 phones, different types and manufacturers, 1 provided by Verizon, 1 unlocked but activated by Verizon. Suddenly they both quit working at my...
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2.1
I didn't like
  • Continual push to up sell me to different phones
  • Total lack of responsiveness
  • Broken promises from verizon support
#1385095
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On September 18, 2018, a group of my students and I, their para-professional were going to businesses to ask for pocket change as a fundraiser for Childhood Cancer Awareness Week. My students entered the Verizon store on South Main Street, Lamar, Colorado and were...
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Lamar, Colorado
#1363515
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Been fed up with #Verizonwireless for the fact originally bout a year ago i was wanting a different prepaid phone to the one i got roped into by one of the 3rd party locations that i got stuck on a contract with. originally i went to a verizon corp location and the...
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2.6
#1328085
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I just finished an appalling Live Chat session where a) approximately 10 minutes passed before human contact was made - with minimal efforts to let me know how long the wait would be - and when I got to a live person, 10 minutes more elapsed before I just threw up my...
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#1365792
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Verizon offered a $15/Mth plan to provide "Out of Country" cell service while in Canada (Not the same as calling from US...This is calling from Canada to the US). The $15 plan was a 100 mins plan with 100Mb of data which was sufficient for most trips of a week or two....
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#1366317
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I was talked into a new LG thin Q G7 phone the third week of June. I was in a Verizon store and the LG rep was in there. I have had nothing but issues with this phone and they have already replaced it twice. Verizon says there is absolutely nothing more they can do for...
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1.9
#1360036
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Verizon Wireless the largest wireless carrier which received one of the largest tax cuts in US history, going from 35% to 21%, somehow found another way to make even more money. After 30 years of working for the wireless carrier and building a premier network, the one...
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2.0
Mohegan Lake, New York
#1359600
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Tried ellipsis jet pack. Wouldnt work for my needs. Asked for a package ending up being a line charge and i wanted data only. Had to take the line off. Then when i bvb tried to cancel Hannah told me to disconnect service and wait for end of billing cycle and days of...
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#1362738
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
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I have a patent on Internet based software and am very comfortable with technology and web site navigation. Having said that, Verizon's One Talk web site dashboard is cumbersome, impossible to navigate or even figure out. Worse yet, the site's help instructions don't...
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2.0
I liked
  • Great staff
  • Staff is always nice
I didn't like
  • Web site dashboard
  • App
  • Quality of service
#1342854
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