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Beware, This could happen to you! I have contacted several customer service representatives at Verizon and can't seem to get anyone to fix the ridiculous situation. Here is the story: My smart phone was not working properly, I took it to the local store, they ordered...
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Anonymous
Anonymous

Omg! This happened to us. Was told at the store to print label at home but kept checking on the website but the status is still processing. Called the customer service and was...

Anonymous
Anonymous

I have spent 2full days trying to get a return label. I have been jerked back and forth from sales to customer service. I have registered and have followered instructions pe...

#303386
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Verizon is Notorious for Overselling the Antiquated Tower systems Capabilities Anywhere outside a Metro Area . I live 1.5 miles from a Northern Michigan Rural Verizon cell tower and Often get , No Service ,No Signal , 3G signal showing on my iPhones . Along with Missed...
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1.5
I liked
  • Still looking for something to like about verizon
I didn't like
  • Paying lobster prices for canned tuna for inferior service
#1315944
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My iPhone 7 model # A1660 has a defective component that causes a "no service" condition. The internet services work, but it cannot be used as a phone. This is a locked phone on the Verizon net, purchased from Verizon, under Verizon contract. I need this phone every...
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2.3
I liked
  • Phone when it worked
I didn't like
  • Verizons failure to accept liablity for a defective phone
#1298547
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Sometime ago we upped our plan to 10G for data. We never went over and then suddenly 1 month we did and it went over substantially every month after that. At first we thought it was a phone, so we purchased a new phone. It wasn't the phone and the data was being...
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2.1
I didn't like
  • How they dismiss problems
#1310572
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This complaint is no about Verizon. They preformed as promised. July 3rd,2018. Called Verizon for service and this co. responded in an hour. My car was to be towed from St Martin's Episcopal church, Clemson Ave. to Goodyear on Forest Drive, Columbia. Distance 1mile....
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#1299299
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I cancelled my Verizon cell phone service after two years in May 2018 and switched to Consumer Cellular and thought I had cancelled all my numbers. The next day my access to my Verizon account on line was gone. Yesterday (July 10) I received a late payment notice from...
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Anonymous
Jp

VERIZON wireless is the worst cell phone service provider!The customer service or lack there of , including supervisors must take classes on, how to lie to your customers, and...

#1300739
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June 13, 2018 - Verizon's cell phone service has been out since 7:30a.m. this morning. We get nothing! No internet, no texting, and no calling. If you call to complain all you get is a recorded message. But, if you want to buy something or upgrade that service is fully...
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1.0
I didn't like
  • Outages
#1279185
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I was on a stretch of road without gas stations for 40 miles in the desert. I pulled over on to a side road but was in the middle of nowhere in complete darkness. It was 12:30am. I called Verizon and they told me they were sorry but they had no service providers in the...
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Anonymous
Anonymous

So, it is Verizon's fault that you ran out of gas in the middle of nowhere? Sounds like you should have called the Auto Club.

#1318715
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3 weeks ago my phone started to leak battery acid into my case. This happened to 2 of my phones on my account. So, I asked for a replacement for the 2 phones then Sent me 2 new phones of the same brand. But with 2 phones doing the same thing what the...so I requested...
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2.1
#1275704
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
More

Verizon Wireless Products and Services

All Verizon Wireless Products
I purchased a Samsung Galaxy S9 and tired to return it 4 days after to Verizon and they wouldn't take it. The video call wasn't working, the notifications weren't working, the phone was over heating, I had to charge it about 3 times per day. I've been calling for...
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1.8
I didn't like
  • Run around when they gave me a defective phone
#1311687
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