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Beware, This could happen to you! I have contacted several customer service representatives at Verizon and can't seem to get anyone to fix the ridiculous situation. Here is the story: My smart phone was not working properly, I took it to the local store, they ordered...
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Anonymous
Anonymous

Omg! This happened to us. Was told at the store to print label at home but kept checking on the website but the status is still processing. Called the customer service and was...

Anonymous
Anonymous

I have spent 2full days trying to get a return label. I have been jerked back and forth from sales to customer service. I have registered and have followered instructions pe...

#303386
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3 weeks ago my phone started to leak battery acid into my case. This happened to 2 of my phones on my account. So, I asked for a replacement for the 2 phones then Sent me 2 new phones of the same brand. But with 2 phones doing the same thing what the...so I requested...
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2.1
#1275704
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Had the worst experience of my life. I had one Verizon Wireless phone with my company and two lines with AT&T which I wanted to have all under one company and one plan. I called to cancel my Verizon to switch all lines to AT&T. I was transferred to the retention center...
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1.4
#1267704
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Verizon suddenly calls me after 13 years of continuous service. The IVR automated system indicates that I have missed a payment arrangement. I never made the payment arrangement to pay on 6/12/2018. I had made an arrangement to pay on 6/25/2018. Now they plan to cut...
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#1280652
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June 13, 2018 - Verizon's cell phone service has been out since 7:30a.m. this morning. We get nothing! No internet, no texting, and no calling. If you call to complain all you get is a recorded message. But, if you want to buy something or upgrade that service is fully...
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1.0
I didn't like
  • Outages
#1279185
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I had a 2 year contract with Verizon back in April 2017. So I went in and ordered 2 new phones for my next 2 year contract. Its called a upgrade. I only ordered 2 phones, but a got a bill for a Jetback. It showed up on the paperwork. I never ordered this Jetback,. So...
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1.9
#1275772
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I switched providers 6 weeks ago and was charged for May and now June. They say I need to stop the check, which will also cost me and will not help with May’s charge, which has been paid. Any ideas on what to do? I have talked to a representative who had no help for...
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1.9
I didn't like
  • Website is useless
  • Not able to speak to a supervisor
#1267025
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Asked for a tow via the Verizon Roadside app. After FOUR phone calls and 2.5 HOURS later, they still hadn't dispatched a tow truck! When they did,the ETA was another 2.5 hours more. They were expecting me to sit in the side of the road for FIVE HOURS!! With EVERY phone...
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#1267599
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Verizon jerks me around constantly. They "save me money" by switching my plan. I was told I could reduce my monthly charge and get a plan for only 2GB because I had 16GB of data for LIFE. Great! Let's do it! Then the next month I'm getting data usage texts saying I'm...
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#1247818
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless
Customer Service Department Post Office Box 96082
Bellevue, Washington 98009-9682
United States
Phone:
(800) 922-0204
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Verizon Wireless Products and Services

All Verizon Wireless Products
Well I have been a customer of Verizon for 15 plus years and Verizon has screwed us for the last time! For 2 weeks they had our account in safety mode. We had plenty of data left it was a problem on Verizon's side. To long to write out. Verizon tried to resolve problem...
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Anonymous
Jack

Verizon's own advertising and logo says it all - Satanic Red. Without a doubt the worst company I have ever dealt with, approaching the BS level of Ohio state government. Simi...

#1280630
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