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Another Verizon Wireless horror story
Long time VZW customer. Ordered an upgrade to my Samsung Galaxy online on 10/9, finally, because my old phone died. Wanted it delivered to work because I am always in the office. Couldn't change my address of record online, because they want a confirmation via text....
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1.0
I liked
  • Still looking for something to like about verizon
I didn't like
  • Customer service
#1388089
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Dirty Retail Verizon Wireless Store
The bottle pictured has been in front of this store location for 23 days. You would think that at least one employee would take a moment to throw it in the trash, but yet it remains there. How can this be acceptable? There should be an option to the number of words...
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I didn't like
  • Cleanliness
#1166058
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Verizon Wireless - STOP...... DON'T PURCHASE!!!
Verizon Wireless - STOP...... DON'T PURCHASE!!!
For the second time in a row using this service it has been a night mare. Why does it take 3 hours to get to me for a tire change??? First time it was 5 hours for my 17 yr old to get a jump!!! Each time I got a call /text stating the job has been completed... ***, they...
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1.6
#1165974
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Verizon Wireless - My smart reward program
Verizon Wireless - My smart reward program
I currently have about 77000 points and I can’t access my reward or redeem it. Pior to Augs 2017 I have already had in my account 7,000 pts. and place 3,000 pts already in cart for 3 coupons 2 For GNC and 1 Vitamin Shoppe And I can’t redeem it cause Verizon didn’t fix...
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2.4
#1118117
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Verizon Wireless - Verizonwirelessons
Thank you for that information. As you have not been able to offer me a resolution, only trouble tickets and delays, I have asked AMERICAN Express to debit the amount owed from Verizon. Because Verizon made misrepresentations to me on multiple occasions, assuring me I...
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Anonymous
Anonymous

I had the same problem, #verizonwirelesson learned the hard way.

2.1
#1076412
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Verizon Wireless - 5 Months to request a return label! Are you serious?
From Jan 2016-Jan 2017 I couldn't figure out why out of 8 years did my bill go from being normal to being about $600-$1200 a month! I finally reached out to an executive because I knew something wasn't right. I was having issues with credit cards being opened in my...
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Anonymous
ES

Please try using correct punctuation and grammar. Your review was very difficult to read.

#1060703
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Verizon Wireless - Verizon really let me down
When they switched us to unlimited, (mind you, I didn't ASK for unlimited, it just switched) I was elated!! Finally I thought!! After years of getting raked over the coals we were finally getting unlimited! We live in a very rural area where home internet is not...
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Anonymous
524 DeniseH

We had the same thing happen to us. In fact, your situation is almost identical to ours. I made it very clear when I bought the unlimited plan that I needed to be able to re...

Anonymous
Anonymous

Exactly the same boat as y'all. Switched from 40G to unlimited. First month great!! Second month throttled after 10G. We have switched back to the rollover, and upped it to 50...

#1049761
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Verizon Wireless - Cheating
Verizon Wireless - Cheating
Verizon is not a trustworthy company & the agents in customer care department won't keep their words. I have been with Verizon for 11 years. T-Mobile offered a better plan package, so we moved to T-mobile. Verizon called me everyday wanted to win me back from T-Mobile...
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1.3
I didn't like
  • Donot keep their promise and agreement
  • Hours of my time to resolve your fraudulent activity
#1031504
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VERIZON WIRELESS - Greedy liars and the worst experience I've ever had with a company.
My entire family (11 people) switched from T-Mobile to Verizon Wireless just recently. My Dad and Brother travel a lot for work, and weren't getting great reception with T-Mobile, so we all agreed to switch to Verizon for better coverage. My sister-in-law set up the...
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Anonymous
Anonymous

Went to get husband new phone at Christmas time. Unfortunately we went to one of the local stores to get with this. We upgraded both of our phones and was told as a Christma...

2.6
I didn't like
  • Hours of my time to resolve your fraudulent activity
  • Are liars
  • Customers service
#1025823
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
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Verizon Wireless Smart Rewards Auction Rewards Program Review

Verizon Wireless - Simple Review #1476647181
Something need to change with the auction for Verizonwireless Smart Reeards auction; Ive experienced the same as in comments on several ovcasions. I too believe that your auction is rigged.
3.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#937705
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