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The customer service for Verizon Wireless is the worse!!!! Their customer service relations center is a complete joke. I had the worse experience with Tonya and Kim, both have these nasty, thinking they are better than the next person attitudes. I was told by Tonya...
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Company wrote 0 private or public responses to the review from 1 day ago.
h.kitchener
h.kitchener

Sounds like you failed to pay your bill and, for some reason thought Verizon should just allow you to not pay it on time---thus the comment by the Verizon rep about her not ha...

Bernards, New Jersey
#1426064
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IPhone and IPad stollen. Police notified and came out to house. Verison said replacement would be $199. Did not think I could afford that. After buying a small track phone from DollatGeneral I decided to go with Verison and get the refurbished phone. The sales person...
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Company wrote 0 private or public responses to the review from 1 day ago.
silver_fox
silver_fox

Suggest you file a complaint with the FCC. you can go to https://www.fcc.gov/consumers/guides/filing-informal-complaint for information. Verizon also continuously pressured me...

Anonymous
E M Kirk

Verison wouldn’t respond even though all in customer service said it was a rip-off. Maybe they will respond in court.

1.0
#1425856
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On Friday, December 14, 2018 my wife and I went to the Verizon Store at number 5 Clear Creek Road in Bristol, VA, 24202 to purchase and activate two iPhones on our existing account, which has been in good standing for approximately 14 Years. We were greeted by...
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Company wrote 0 public responses to the review from 1 day ago.
#1425828
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Verizon sends me my bill every month. I pay Verizon. Verizon takes my money. Verizon should be held responsible for the services they sell. They sold me Asurion insurance. Asurion is a nightmare. The replacement phone they sent is a piece of garbage. Calling their...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.4
#1425379
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Verizon Wireless - Phone

i ordered a new iPhone and it was shipped to another state. On phone with them 4 hours still didn't get it straightened out.
Company wrote 0 public responses to the review from Dec 13.
#1422509
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My cell bill is more than my cable, internet and landline combined. I had a defective phone which I had to contact Asurion to replace. The replacements they send are all certified refurbished, but I am still paying for a brand new phone. The replacement phone I was...
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Company wrote 0 private or public responses to the review from Dec 11.
1.3
#1420966
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Verizon Wireless - Customer x 17 years. Paying over $230 p/m with Mexico Plan. Several friends have Senior Plan paying $70 p/m. Tried to get plan by calling them several times. “Not available in your area”. Total bull.

Calls to various Verizon levels. Several friends with the Senior Plan. No help. Moving to T-Mobile after 17 years with Verizon.
Company wrote 0 private or public responses to the review from Dec 06.
2.6
Details
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
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#1416977
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, being Door where charger plugs into completely failed within a year,rendering the case 100% useless and annoying because the "door" is ALWAYS open and flapping around... Verizon "twisted my arm" to purchase this piece of garbage when I spent a fortune to purchase a...
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Company wrote 0 private or public responses to the review from Nov 28.
1.0
#1410082
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I wish I had seen these posts before I left Sprint of 16 years to go to Verizon. We had moved in the past several years and Sprint does not have a tower close to my new location, so decided to change to Verizon. WOW am I EVER disappointed. Never received my $150 per...
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Company wrote 0 private or public responses to the review from Nov 21.
1.0
#1405544
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
More
Totally baffled by repeated 400-500 MB data usage from access to Verizon website on our Verizon iPhone in the middle of the night, in a house with WiFi. We watch closely since we do not have unlimited plan. Chat with us again if you have more questions or sign in to My...
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Company wrote 0 public responses to the review from Nov 14.
#1400531
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