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Some months ago I realized that the introduction to my voicemails had became a 20 second recant of useless details that played for each and every voicemail. I didn't make the connection right away but this coincided with the addition of visual voicemail and I no longer...
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Anonymous
Anonymous

I have vzw and don’t have this issue with my vmail greeting, sounds like a user issue not a vzw issue

2.6
#1262175
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Verizon Wireless - Very wonderful experience at Stratford CT location

Joshua assisted me a cellphone upgrade, change of plan and product purchase! Very helpful and experienced would recommend this location to anyone.
5.0
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#1255351
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Verizon wireless was bought out by some cable company then, their demand is more money. Before all this happened, I had unlimited data plan, great service stated I have grandfathered plan, oy! They didn’t honor it, after new phone, I was forced to carry voice, data...
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Anonymous
Anonymous

Lol..... Verizon was not bought by a cable company, and Comcast uses Verizons network.

2.5
#1253934
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Verizon jerks me around constantly. They "save me money" by switching my plan. I was told I could reduce my monthly charge and get a plan for only 2GB because I had 16GB of data for LIFE. Great! Let's do it! Then the next month I'm getting data usage texts saying I'm...
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#1247818
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Purchased a screen cover..49.95 formy new Samsung 9 phone.I tried to put on cover per instruction and it crumbled snd cracked in several places. I went back to the Verizon store to return an item and told the customer service rep and she said "would you like to...
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#1240279
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So it’s a month later and I haven’t heard from Verizon once. AT&T gave me everything they promised. I bought an iPhone 8+ and a X(10) for $700 less than Verizon wanted. I got an additional gig of data and the monthly payment for the phones was included in my monthly...
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3.4
#1229693
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Last August, I was offered a good deal by a competitor of Verizon. Because I was a customer for almost twenty years, I decided to remain with Verizon although their quote was not as good. Since that time, each month I have been over billed approximately $35/mos. I have...
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#1223942
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Verizon Wireless - Zero Live Agents

I switched to Verizon a couple of months ago and I cannot wait to drop their AWFUL customer "service." You NEVER get a live person when you call for help and then they HANG UP ON YOU with a "Sorry you are having trouble GOODBYE." RUN RUN RUN and find another carrier!
1.0
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Advertised vs Delivered
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Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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Website
#1223756
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Hello, I am sure many of Verizon ex-customers have experienced this. I received a bill from Convergent Collector agency for a bill of 110$ back in 2016 for Dec 21 2015 bill. I called Verizon many times to pay off the balance ( not that I owe anything or late on my...
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#1222217
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless
Customer Service Department Post Office Box 96082
Bellevue, Washington 98009-9682
United States
Phone:
(800) 922-0204
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Having four lines on my account a purchase of a new 900.00 iPhone with cash was made as a gift. The phone was transferred to another provider with a new number. Verizon has still not closed the prior account or phone number after two months a three attempts....
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1.3
#1222008
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