Some months ago I realized that the introduction to my voicemails had became a 20 second recant of useless details that played for each and every voicemail. I didn't make the connection right away but this coincided with the addition of visual voicemail and I no longer...Read more
Verizon Wireless - Very wonderful experience at Stratford CT location
Joshua assisted me a cellphone upgrade, change of plan and product purchase! Very helpful and experienced would recommend this location to anyone.
Verizon wireless was bought out by some cable company then, their demand is more money. Before all this happened, I had unlimited data plan, great service stated I have grandfathered plan, oy! They didn’t honor it, after new phone, I was forced to carry voice, data...Read more
Verizon jerks me around constantly. They "save me money" by switching my plan. I was told I could reduce my monthly charge and get a plan for only 2GB because I had 16GB of data for LIFE. Great! Let's do it! Then the next month I'm getting data usage texts saying I'm...Read more
Purchased a screen cover..49.95 formy new Samsung 9 phone.I tried to put on cover per instruction and it crumbled snd cracked in several places. I went back to the Verizon store to return an item and told the customer service rep and she said "would you like to...Read more
So it’s a month later and I haven’t heard from Verizon once. AT&T gave me everything they promised. I bought an iPhone 8+ and a X(10) for $700 less than Verizon wanted. I got an additional gig of data and the monthly payment for the phones was included in my monthly...Read more
Last August, I was offered a good deal by a competitor of Verizon. Because I was a customer for almost twenty years, I decided to remain with Verizon although their quote was not as good. Since that time, each month I have been over billed approximately $35/mos. I have...Read more
Verizon Wireless - Zero Live Agents
I switched to Verizon a couple of months ago and I cannot wait to drop their AWFUL customer "service." You NEVER get a live person when you call for help and then they HANG UP ON YOU with a "Sorry you are having trouble GOODBYE." RUN RUN RUN and find another carrier!
Hello, I am sure many of Verizon ex-customers have experienced this. I received a bill from Convergent Collector agency for a bill of 110$ back in 2016 for Dec 21 2015 bill. I called Verizon many times to pay off the balance ( not that I owe anything or late on my...Read more
Having four lines on my account a purchase of a new 900.00 iPhone with cash was made as a gift. The phone was transferred to another provider with a new number. Verizon has still not closed the prior account or phone number after two months a three attempts....Read more
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