filters
State:
Show
City:
Show
Product:
Show
My wife was sold a 9.7 “ I pad as an I pad Pro. When she brought it back home,I told her they had scammed her and to return it. After hemming and hawing finally Verizon sent an UPS label to return the item. It was returned on November 20th and received on the 26th or...
Read more
Anonymous
Anonymous

Verizon is second cousin to Satan. They even have the same company color. What is their stupid committee designed name even supposed to mean ? Gives you no idea what they do o...

#1449156
Reply to reviews
Dealing with same situation. Returned phone in early August . They said they received it after first text message saying didn't receive it. Then they said they got it and I didn't shut off find your iPhone properly (walked through it with Verizon tech hotline before I...
Read more
3.9
I didn't like
  • Poor integrity
  • Never credited my account on return after advising me received
#1447018
Reply to reviews
Retired and shutting down most of the Verizon wireless services. Spent an hour yesterday getting them to shut down most of my business services. They finally agreed to do it and sent me an email showing that in truth, nothing had changed and no services had been shut...
Read more
#1444740
Reply to reviews
As I was accessing Voice Mail a message suddenly came on informing me that "I was no longer connected to Voice Mail, call Verizon Assistant". As I followed further instructions it was suggested that I contact them through e-mail. I found the correct site and the screen...
Read more
Anonymous
Anonymous

QUOTE : "It's frightening to think that a phone provider cannot be reached by computer or by PHONE!!" .... just wait until someone decides to neutralize key towers, their cont...

#1440768
Reply to reviews
Show

Verizon Wireless - Worst Customer !!!

Verizon has the worst customer service I've ever experienced! My daughter had an account with them and they are totally screwing her over!!!! I have AT&T and have never been treated they way Verizon is treating my daughter! I actually considering switching from AT&T to Verizon until I heard what they are doing to my daughter! I will NEVER use Verizon and I will make sure to tell ALL my family and friends to say away from them! She was crying on the phone with a Manager and he was laughing at her! VERY unprofessional!
1.0
Details
Billing Practices
Customer service
I didn't like
  • Poor service
  • How my issue is being handled
#1439876
Reply to reviews
Show

Verizon Wireless is no bueno.

Pretty much hands down the worst service I've ever received. I'm at the Verizon Store in Rocklin, Ca. It's the a peak time of the consumer season in a busy area of commerce, n this store has one employee on duty. Do come here. Switch carriers.
1.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1436965
Reply to reviews
Show

Verizon Wireless - Six gun plaza rip off

35 per set up fee not ok
#1436911
Reply to reviews
Show

Verizon Wireless in Ocala, Florida - Non corporate stores beware

they charge a 35 set up fee and don't tell you the corporate store do not they charge a 30 activation fee
4.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I didn't like
  • Non corporate stores are thieves
#1436905
Reply to reviews
Show

Verizon Wireless - Tired of this company

Your company claims to be the best network, but I have not had service all day. I have family that has metro PCS and they aren't having any issues. Well have nothing to keep me with your company so I will be leaving you for a lower bill and where I don't have to pay a arm and leg to get a new phone. You may have been the best at one time but not anymore. You treat your customers and employees like *** I hope you go down.
#1434714
Reply to reviews

Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
More
Show

Verizon Wireless - Verizon scamming customers

Verizon scammed a friend paying my cell phone bill. She attempted through automated payment service for Verizon. Her credit card number was taken by Verizon. They forced hee on their sytem and booted her to buying additional data. I conference called Verizon with my friend and was given a horrible run around. Verizon store employee lied to my friend and told her this one procedure would clear it up. I go a store ,and the employee called the store where my friend went to,and i was told that Verizon was holding $20 for late charges. They wanted $20 more dollars. My friend caved in to their extortion. They are stealing money left and right from customers. FTC and FCC are going after them for falsifying information including about their plans for 5G.
1.2
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1431433
Reply to reviews