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My cell service was out for 4 weeks with Verizon. I was a long time customer and service had worked fine at this location - 2 phones, different types and manufacturers, 1 provided by Verizon, 1 unlocked but activated by Verizon. Suddenly they both quit working at my...
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2.1
I didn't like
  • Continual push to up sell me to different phones
  • Total lack of responsiveness
  • Broken promises from verizon support
#1385095
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about four months ago added my granddaughter and my son to my verizon account being that it was supposed to come out cheaper than paying their individual accounts somewhere else NOPE. Verizon charged be twice for an activation of the extra phones, two months of service...
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#1367210
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Verizon offered a $15/Mth plan to provide "Out of Country" cell service while in Canada (Not the same as calling from US...This is calling from Canada to the US). The $15 plan was a 100 mins plan with 100Mb of data which was sufficient for most trips of a week or two....
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#1366317
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I just finished an appalling Live Chat session where a) approximately 10 minutes passed before human contact was made - with minimal efforts to let me know how long the wait would be - and when I got to a live person, 10 minutes more elapsed before I just threw up my...
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#1365792
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On September 18, 2018, a group of my students and I, their para-professional were going to businesses to ask for pocket change as a fundraiser for Childhood Cancer Awareness Week. My students entered the Verizon store on South Main Street, Lamar, Colorado and were...
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Lamar, Colorado
#1363515
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Tried ellipsis jet pack. Wouldnt work for my needs. Asked for a package ending up being a line charge and i wanted data only. Had to take the line off. Then when i bvb tried to cancel Hannah told me to disconnect service and wait for end of billing cycle and days of...
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#1362738
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I was talked into a new LG thin Q G7 phone the third week of June. I was in a Verizon store and the LG rep was in there. I have had nothing but issues with this phone and they have already replaced it twice. Verizon says there is absolutely nothing more they can do for...
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1.9
#1360036
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Verizon Wireless the largest wireless carrier which received one of the largest tax cuts in US history, going from 35% to 21%, somehow found another way to make even more money. After 30 years of working for the wireless carrier and building a premier network, the one...
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2.0
Mohegan Lake, New York
#1359600
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Dissastisfied with Verizon's overpriced service (among other things) I decided to switch back to Cricket Wireless before my monthly auto payment. Apparently they schedule your auto payments three weeks AFTER your billing cycle starts so that if you cancel service with...
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#1348538
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
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Verizon Wireless - Great customer service

I had an awesome experience with customer service. Nona was an awesome help and so friendly !
#1348391
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