filters
State:
Show
City:
Show
Product:
Show
Verizon sends me my bill every month. I pay Verizon. Verizon takes my money. Verizon should be held responsible for the services they sell. They sold me Asurion insurance. Asurion is a nightmare. The replacement phone they sent is a piece of garbage. Calling their...
Read more
Company wrote 0 private or public responses to the review from 8 hours ago.
1.4
#1425379
Reply to reviews
Show

Verizon Wireless - Phone

i ordered a new iPhone and it was shipped to another state. On phone with them 4 hours still didn't get it straightened out.
Company wrote 0 public responses to the review from Dec 13.
#1422509
Reply to reviews
My cell bill is more than my cable, internet and landline combined. I had a defective phone which I had to contact Asurion to replace. The replacements they send are all certified refurbished, but I am still paying for a brand new phone. The replacement phone I was...
Read more
Company wrote 0 private or public responses to the review from Dec 11.
1.3
#1420966
Reply to reviews
Show

Verizon Wireless - Customer x 17 years. Paying over $230 p/m with Mexico Plan. Several friends have Senior Plan paying $70 p/m. Tried to get plan by calling them several times. “Not available in your area”. Total bull.

Calls to various Verizon levels. Several friends with the Senior Plan. No help. Moving to T-Mobile after 17 years with Verizon.
Company wrote 0 private or public responses to the review from Dec 06.
2.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1416977
Reply to reviews
, being Door where charger plugs into completely failed within a year,rendering the case 100% useless and annoying because the "door" is ALWAYS open and flapping around... Verizon "twisted my arm" to purchase this piece of garbage when I spent a fortune to purchase a...
Read more
Company wrote 0 private or public responses to the review from Nov 28.
1.0
#1410082
Reply to reviews
I wish I had seen these posts before I left Sprint of 16 years to go to Verizon. We had moved in the past several years and Sprint does not have a tower close to my new location, so decided to change to Verizon. WOW am I EVER disappointed. Never received my $150 per...
Read more
Company wrote 0 private or public responses to the review from Nov 21.
1.0
#1405544
Reply to reviews
Totally baffled by repeated 400-500 MB data usage from access to Verizon website on our Verizon iPhone in the middle of the night, in a house with WiFi. We watch closely since we do not have unlimited plan. Chat with us again if you have more questions or sign in to My...
Read more
Company wrote 0 public responses to the review from Nov 14.
#1400531
Reply to reviews
I called for fuel delivery at 6:42pm. Its 1:11am. " Were so sorry for the inconvenience..but we are unable to secure services for you at this time...please call back tomorrow." This service is AWFUL. I'm a Best Buy employee and work everyday to make sure that each new...
Read more
Company wrote 0 private or public responses to the review from Nov 14.
2.6
#1399978
Reply to reviews
On Nov. 9, 2018, we had an appointment with Natalie at the Verizon office on 3rd and Harrison in Corvallis, Oregon. We were completely surprised at the efficiency and courtesy of the staff. Natalie had to work extensively on our phones, since our previous carrier was...
Read more
Company wrote 0 private or public responses to the review from Nov 10.
5.0
I liked
  • Customer service rep
  • Natalie
#1397850
Reply to reviews

Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
More
IVE BEEN WITH VERIZON FOR A LITTLE OVER A YEAR NOW. THE SERVICE ASPECT IS GOOD, AS FAR AS BEING ABLE TO USE MY PHONE IN MOST PLACES. HOWEVER, I'M A BUSINESS OWNER, AND MY PHONE WHICH HAS BEEN IN A CASE SINCE DAY 1, THE SCREEN JUST COMPLETELY BLACKED OUT AND CAN'T DO...
Read more
Company wrote 0 private or public responses to the review from Nov 09.
DecimalCrane288
DecimalCrane288

I agree. Verizon has to address their customer service issues. Try using Asurion! You'll throw your phone in the river.

1.3
I liked
  • Coverage
I didn't like
  • How my issue is being handled
#1397048
Reply to reviews