Latest review first
Totally baffled by repeated 400-500 MB data usage from access to Verizon website on our Verizon iPhone in the middle of the night, in a house with WiFi. We watch closely since we do not have unlimited plan. Chat with us again if you have more questions or sign in to My...Read more
I called for fuel delivery at 6:42pm. Its 1:11am. " Were so sorry for the inconvenience..but we are unable to secure services for you at this time...please call back tomorrow." This service is AWFUL. I'm a Best Buy employee and work everyday to make sure that each new...Read more
On Nov. 9, 2018, we had an appointment with Natalie at the Verizon office on 3rd and Harrison in Corvallis, Oregon. We were completely surprised at the efficiency and courtesy of the staff. Natalie had to work extensively on our phones, since our previous carrier was...Read more
IVE BEEN WITH VERIZON FOR A LITTLE OVER A YEAR NOW. THE SERVICE ASPECT IS GOOD, AS FAR AS BEING ABLE TO USE MY PHONE IN MOST PLACES. HOWEVER, I'M A BUSINESS OWNER, AND MY PHONE WHICH HAS BEEN IN A CASE SINCE DAY 1, THE SCREEN JUST COMPLETELY BLACKED OUT AND CAN'T DO...Read more
I didn't like
- How my issue is being handled
Yesterday our business got a call from financial services saying to call them. The call came through as detected by their own software as Spam Robo Caller on Caller ID, The phone bill was paid but they still triggered a diversion of all outgoing calls to financial care...Read more
Verizon Wireless - Too many spam calls!
What is up Verizon wireless!? I keep getting spam calls, block them and they just call from another number. These calls come from other wireless numbers and if you call back the other wireless customer has not called you but has been getting spam calls as well! *** my own number called me yesterday! This needs to be dealt with or I will be switching wireless providers!
Long time VZW customer. Ordered an upgrade to my Samsung Galaxy online on 10/9, finally, because my old phone died. Wanted it delivered to work because I am always in the office. Couldn't change my address of record online, because they want a confirmation via text....Read more
- Still looking for something to like about verizon
I didn't like
- Customer service
My cell service was out for 4 weeks with Verizon. I was a long time customer and service had worked fine at this location - 2 phones, different types and manufacturers, 1 provided by Verizon, 1 unlocked but activated by Verizon. Suddenly they both quit working at my...Read more
I didn't like
- Total lack of responsiveness
- Continual push to up sell me to different phones
- Broken promises from verizon support
about four months ago added my granddaughter and my son to my verizon account being that it was supposed to come out cheaper than paying their individual accounts somewhere else NOPE. Verizon charged be twice for an activation of the extra phones, two months of service...Read more
Verizon offered a $15/Mth plan to provide "Out of Country" cell service while in Canada (Not the same as calling from US...This is calling from Canada to the US). The $15 plan was a 100 mins plan with 100Mb of data which was sufficient for most trips of a week or two....Read more
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