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Very upset. I moved here from Canada and simply wanted a new sim card to put in my phone. First Verizon shipped my sim card to the wrong address. I called Verizon and I was told to go to a local store to get a new card. I went to the store and the CR put in the new sim...
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1.0
I didn't like
  • Service
#1329624
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On 8/13/18 i went to a local verizon store to switch my straight talk phone to verizon. The man working told me jo problem and charged me $138, $35 for an activation fee, $35 for verizon sim card and $70 for one month of service. He then began setting up my phone and...
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h.kitchener
h.kitchener

If you were wise and gave them your credit card but did not receive the product(s) as promised, then just dispute the charge(s) and cancel your contract with Verizon as they w...

2.3
#1329560
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I have been given multiple promises which are not honored in any way. Supervisors promise and do not follow up. I have been struggling with this issue since June and no one has solved anything for me. Verizon Wireless has my phone in impeccable condition and has not...
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2.7
#1329273
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Been fed up with #Verizonwireless for the fact originally bout a year ago i was wanting a different prepaid phone to the one i got roped into by one of the 3rd party locations that i got stuck on a contract with. originally i went to a verizon corp location and the...
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2.6
#1328085
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I recently changed banks from TD to service credit union. I used the SCU online bill pay to pay my verizon bill but the check they sent was missing the MICR (still have no idea what that is). So my new bank made a mistake in paying it. Verizon sent me a letter saying...
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2.6
I didn't like
  • Being treated like a slug when i paid 3 years of service solidly
#1326508
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I was on a Bi Weekly plan to pay affordable price after explaining how I lost one of my jobs. Called them today after receiving automated call and was told I paid too early on my payments so they broke the promise payment. Reallyx paying too early instead of not at...
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#1321122
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I was on a stretch of road without gas stations for 40 miles in the desert. I pulled over on to a side road but was in the middle of nowhere in complete darkness. It was 12:30am. I called Verizon and they told me they were sorry but they had no service providers in the...
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Anonymous
Anonymous

So, it is Verizon's fault that you ran out of gas in the middle of nowhere? Sounds like you should have called the Auto Club.

#1318715
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Verizon is Notorious for Overselling the Antiquated Tower systems Capabilities Anywhere outside a Metro Area . I live 1.5 miles from a Northern Michigan Rural Verizon cell tower and Often get , No Service ,No Signal , 3G signal showing on my iPhones . Along with Missed...
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1.5
I liked
  • Still looking for something to like about verizon
I didn't like
  • Paying lobster prices for canned tuna for inferior service
#1315944
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I purchased a Samsung Galaxy S9 and tired to return it 4 days after to Verizon and they wouldn't take it. The video call wasn't working, the notifications weren't working, the phone was over heating, I had to charge it about 3 times per day. I've been calling for...
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1.8
I didn't like
  • Run around when they gave me a defective phone
#1311687
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
More

Verizon Wireless Products and Services

All Verizon Wireless Products
Sometime ago we upped our plan to 10G for data. We never went over and then suddenly 1 month we did and it went over substantially every month after that. At first we thought it was a phone, so we purchased a new phone. It wasn't the phone and the data was being...
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2.1
I didn't like
  • How they dismiss problems
#1310572
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