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I cancelled my Verizon cell phone service after two years in May 2018 and switched to Consumer Cellular and thought I had cancelled all my numbers. The next day my access to my Verizon account on line was gone. Yesterday (July 10) I received a late payment notice from...
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Anonymous
Jp

VERIZON wireless is the worst cell phone service provider!The customer service or lack there of , including supervisors must take classes on, how to lie to your customers, and...

#1300739
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Verizon is a company of ill-mannered, ignorant, incompetent *** I lost my phone and was shocked to hear the replacement fee (2.5 year old Galaxy 6S) would be $150.00 after Verizon said it would be free. I was trying to get a rep to help with this and the IDIOT said I...
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#1300210
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This complaint is no about Verizon. They preformed as promised. July 3rd,2018. Called Verizon for service and this co. responded in an hour. My car was to be towed from St Martin's Episcopal church, Clemson Ave. to Goodyear on Forest Drive, Columbia. Distance 1mile....
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#1299299
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My iPhone 7 model # A1660 has a defective component that causes a "no service" condition. The internet services work, but it cannot be used as a phone. This is a locked phone on the Verizon net, purchased from Verizon, under Verizon contract. I need this phone every...
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2.3
I liked
  • Phone when it worked
I didn't like
  • Verizons failure to accept liablity for a defective phone
#1298547
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Besides the fact that I just saw a commercial on Bravo that promotes Homosexuality, they lied about my coverage after being with T-Mobile for 20 years. At least T-Mobile told me the that my service where I moved would not be good. Turns out it’s better than Verizon....
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1.4
#1295095
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Sales person misrepresented both promotion and products. Supervisors suggestion is return items. No offer in up holding anything sales person promised. Buy accessories elsewhere or you'll spend double the money and their promotions are bogus . They'll tell you that you...
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#1286661
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Verizon Wireless - Bad connectivity, no assistant, excess charges

Got verizon in april 2017. First 6 months great. Then poor connectivity, dropped calls, calls spotty & disjointed. Contacted verizon. Tech support shocked by the bad connectivity. Sent to engineers who basically said you get what you get.
1.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Value for money
#1286449
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Verizon suddenly calls me after 13 years of continuous service. The IVR automated system indicates that I have missed a payment arrangement. I never made the payment arrangement to pay on 6/12/2018. I had made an arrangement to pay on 6/25/2018. Now they plan to cut...
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#1280652
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Well I have been a customer of Verizon for 15 plus years and Verizon has screwed us for the last time! For 2 weeks they had our account in safety mode. We had plenty of data left it was a problem on Verizon's side. To long to write out. Verizon tried to resolve problem...
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Anonymous
Jack

Verizon's own advertising and logo says it all - Satanic Red. Without a doubt the worst company I have ever dealt with, approaching the BS level of Ohio state government. Simi...

#1280630
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
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Verizon Wireless Products and Services

All Verizon Wireless Products
June 13, 2018 - Verizon's cell phone service has been out since 7:30a.m. this morning. We get nothing! No internet, no texting, and no calling. If you call to complain all you get is a recorded message. But, if you want to buy something or upgrade that service is fully...
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1.0
I didn't like
  • Outages
#1279185
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