Latest review first
My wife was sold a 9.7 “ I pad as an I pad Pro. When she brought it back home,I told her they had scammed her and to return it. After hemming and hawing finally Verizon sent an UPS label to return the item. It was returned on November 20th and received on the 26th or...Read more
Dealing with same situation. Returned phone in early August . They said they received it after first text message saying didn't receive it. Then they said they got it and I didn't shut off find your iPhone properly (walked through it with Verizon tech hotline before I...Read more
I didn't like
- Poor integrity
- Never credited my account on return after advising me received
Retired and shutting down most of the Verizon wireless services. Spent an hour yesterday getting them to shut down most of my business services. They finally agreed to do it and sent me an email showing that in truth, nothing had changed and no services had been shut...Read more
As I was accessing Voice Mail a message suddenly came on informing me that "I was no longer connected to Voice Mail, call Verizon Assistant". As I followed further instructions it was suggested that I contact them through e-mail. I found the correct site and the screen...Read more
Verizon Wireless - Worst Customer !!!
Verizon has the worst customer service I've ever experienced! My daughter had an account with them and they are totally screwing her over!!!! I have AT&T and have never been treated they way Verizon is treating my daughter! I actually considering switching from AT&T to Verizon until I heard what they are doing to my daughter! I will NEVER use Verizon and I will make sure to tell ALL my family and friends to say away from them! She was crying on the phone with a Manager and he was laughing at her! VERY unprofessional!
I didn't like
- Poor service
- How my issue is being handled
Verizon Wireless is no bueno.
Pretty much hands down the worst service I've ever received. I'm at the Verizon Store in Rocklin, Ca. It's the a peak time of the consumer season in a busy area of commerce, n this store has one employee on duty. Do come here. Switch carriers.
Verizon Wireless - Six gun plaza rip off
35 per set up fee not ok
Verizon Wireless in Ocala, Florida - Non corporate stores beware
they charge a 35 set up fee and don't tell you the corporate store do not they charge a 30 activation fee
I didn't like
- Non corporate stores are thieves
Verizon Wireless - Tired of this company
Your company claims to be the best network, but I have not had service all day. I have family that has metro PCS and they aren't having any issues. Well have nothing to keep me with your company so I will be leaving you for a lower bill and where I don't have to pay a arm and leg to get a new phone. You may have been the best at one time but not anymore. You treat your customers and employees like *** I hope you go down.
Verizon Wireless - Verizon scamming customers
Verizon scammed a friend paying my cell phone bill. She attempted through automated payment service for Verizon. Her credit card number was taken by Verizon. They forced hee on their sytem and booted her to buying additional data. I conference called Verizon with my friend and was given a horrible run around. Verizon store employee lied to my friend and told her this one procedure would clear it up. I go a store ,and the employee called the store where my friend went to,and i was told that Verizon was holding $20 for late charges. They wanted $20 more dollars. My friend caved in to their extortion. They are stealing money left and right from customers. FTC and FCC are going after them for falsifying information including about their plans for 5G.
Do you have something to say about Verizon Wireless? What happened? What can we help you with?