Verizon owes me 625.00. After fighting many hours on the phone, I went to the Verizon CorporateStore and demanded my money back.
The manager said he reached out to corporate and that I would receive a check in the next few days and he gave me a tracking number that was November 30.
Today I reached out by phone again and after an hour of their usual crap I got on the phone with a a Philippine man who spoke very bad English who told me they deposited 625.00 in my checking account and then stopped payment. He also said my banking records would show this.
Id been checking every day because I thought they would pull this stunt.
There was no deposit, no stop payment, no withdrawal. When I told him this he hung up.
I am now going back to the store.
Now they know why I went to ATT after 20
years with Verizon.
Cant wait to go to the store and yell.
User's recommendation: None. I tell everyone I know to run away from Verizon.
Location: Whiting, New Jersey
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