Verizon Wireless Questions and Answers
Billing.
Let me start by saying itβs a pain in the butt to get a hold of you guys. Iβve called multiple times about my bill and I am getting ready to drop you after 24 almost 25 years.
Ripping people off for 940 453 in too much time is ridiculous upgrade kit on it only cost $100. So if I donβt get this resolved you can have your phones back and I am leaving your company.
How to get mypukSim unlocked.
- From a web browser, sign in to My Verizon.
- Navigate: Account > My devices > Device overview.
- Under the appropriate mobile number, click Manage device.
- Scroll down to the 'PIN and Personal Unblocking Key' section then click View.
How do I reset my voice mail.
Don't know but can't check my voice mail
In order to reset your Verizon voice mail you should call Verizon customer service at 1-80*-922-0204 from a landline or *611 from another Verizon phone. Ask them to verify the voicemail feature is on your line and to reset it so you can set it up again.
No cell service in the Newnan GA area. Why.
Unfortunately, Verizon does not provide any information about possible issues with the cell services in the Newnan GA area on the company website. You can submit a repair ticket in your Verizon account at verizon.com.
Why has my service gotten so bad in the last three months and what can you do to correct this problem?my voice is breaking up so badly that almost nobody can understand me, it was very good prior to this poor service.
Why has my service gotten so bad in the last three months and what can you do to correct this problem?
How can I cancel my account?
According to Verizon cancellation policy in order to cancel your account you should call Verizon customer service Monday β Friday, 8:00 β 5:00pm EST, at 1.844.837.2262. Remember to have your account information handy. Once your service is cancelled, donβt forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
How can I get the actual link to coredocs?I contacted 1-80*-***-**** for Verizon cause I'm trying to purchase 2 phones on this online store and the lady told me I needed to send a photo of my Id card and electric bill to coredocs@***.com and i can't find that website!!!!
According to twitter.com the correct info is Coredocs@verizonwireless.com or fax 800-445-8485. DM the Social Media Department to get started.
How can a I get a replacement battery for Ellipsis Jetpack.
Our Ellipsis Jetpack's battery is swelled up & about ready to explode & needing a replacement battery & we pay a bill on the Ellipsis Jetpack through Verizon & also insurance on it & we have children in the house hold that has to have this for their schooling & homework. The billing name & address it is under Jackie Smith 4043 East State Rd 56 Scottsburg Indiana 47170 plus I am giving two phone #s were you can contact my husband or Me. My phone # is (812)707-**** & my name is Jacqueline & my Husband Is (812)820-**** & his name is Jackie & Thanks
According to Verizon Wireless help page they don't sell replacement batteries. You will have to by a new one. You should also contact Verizon Wireless customer service and request information about about your warranty. You may reach them by phone at (800) 922-0204.
My phone is not showing sim network , why.
It doesn't not show my sim card, why
- power the phone down;
- remove and reinsert the SIM card;
- power the phone back on;
- it may not be making a good connection due to a bump or drop.
If that doesn't work, then you can get a new SIM card at a corporate Verizon store, or have one mailed to you from customer service.
how to transfer cell number to another cell phone.
According to Verizon FAQs you can choose to transfer an existing number when you activate your Verizon Wireless prepaid phone. When you purchase a device online, you'll be asked to pick a phone number before or during checkout - you can either transfer your existing number or choose a new one. If you have problems with number transfer contact Verizon customer service by phone at 800-922-0204.
Mine and my son's phone services has been disconnected and I'm not supposed to go without a phone and I was told by a worker of y'all's I could set up a promise to pay my bill and go ahead and get it turned back on. Can u helpe with that