Ordered phone 12/6/14. Phone sent to Chesapeake, VA instead of Richmond, VA after (4) times no phone and even went to the Verizon Store [ never rec'd a call back from Store Rep.
Saleh after leaving to voice mails. Cancelled phone on 12/19/14 and that refund would take 10 plus days. Was told today that my refund should be refunded in 24 hours and an email would be sent today so I could have a contact person, received no email.
Tried to port my old Ntelos cell number from Verizon and they seem to be holding that hostage as well.
This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $100. This person is overall dissatisfied with Verizon Wireless. The most disappointing about cell phone at Verizon Wireless was no resolution to problem and liars and screamers Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Verizon Wireless to other companies on our site.