Not resolved

My wife is disabled and her Motorola is messing up so I wanted to do an early upgrade early and was told in no uncertain terms no but you can do the edge program. I've been with this company for over 13 years you would think that would count for something.

They allowed me to upgrade my phone early but are refusing to allow it on my wife's phone. And it was corporate that answered my email and called me this morning and would not offer any help. Just think a multi bill on dollar company that won't help a loyal disabled customer over a lousy six month early upgrade on a cell phone.

And they ask do you want verizon to contact you? They did but it didn't do any good.

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