Verizon Wireless - Lying verizon

Verizon chatted me that i'd be able to return my droid turbo for a $650 credit toward a new phone.I have snap shots of the chat and the call recording because I stopped trusting verizon long ago.

Anyway as I went to order the new phone they said I had been misinformed. I made plans based on that information. Verizon told me they'd make it right, then never called back. They treat everyone like garbage.

Not true to what they tell you and unwilling to make it right.

It makes so much sense why everyone one I know is switching to other networks.The good things about verizon are overshadowed by their shady practices.

This review is a subjective opinion of a user.
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Style and Design
Billing Practices
Diversity of Products or Services
Coverage Area
Advertised vs Delivered
Product or Service Quality
Price Affordability
Value for money
Customer service

  • What I liked
      No items
  • What I disliked
    • We do not honor agreements
    • Being ripped off after being a customer for a long time
    • Useless customer service people
    • That i received no refund after numerous contacts

Reason of review:
Not as described
Product or service
Verizon Wireless Mobile Phone Service
Review category
review #926511 by
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