Orem, Utah
1 comment
Not resolved

Verizon chatted me that i'd be able to return my droid turbo for a $650 credit toward a new phone.I have snap shots of the chat and the call recording because I stopped trusting verizon long ago.

Anyway as I went to order the new phone they said I had been misinformed. I made plans based on that information. Verizon told me they'd make it right, then never called back. They treat everyone like garbage.

Not true to what they tell you and unwilling to make it right.

It makes so much sense why everyone one I know is switching to other networks.The good things about verizon are overshadowed by their shady practices.

Review about: Verizon Wireless Mobile Phone Service.

I didn't like: We do not honor agreements, Being ripped off after being a customer for a long time, Useless customer service people, That i received no refund after numerous contacts.

Review #926511 is a subjective opinion of a user.

1.0
Reliability
Value for money
Exchange, Refund and Cancellation Policy
Warranty
Advertised vs Delivered
Website
Billing Practices
Style and Design
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Price Affordability
Coverage Area
Customer service
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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Joe

Verizon is a deceitful company.Reps lie all of the time.

Make agreements and change agreements at their will.Be advised.

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