My iPhone 7 model # A1660 has a defective component that causes a "no service" condition. The internet services work, but it cannot be used as a phone. This is a locked phone on the Verizon net, purchased from Verizon, under Verizon contract. I need this phone every minute for emergency incoming calls.
Verizon refuses to repair or replace this phone, claiming they have a third-party agreement with Apple. I'm not a party to that agreement. I bought a phone and it doesn't work. Verizon still charges me for "no service". Many apps require the phone connection, such as Maps and two-factor verification.
THIS VERIZON IPHONE IS NOT SUITABLE FOR THE PURPOSE INTENDED.
THIS IS AN EXAMPLE OF A BIG COMPANY BENDING THE LAW TO AVOID LIABILITY. WE NEED LEMON LAWS FOR THIS SORT OF THING, JUST LIKE CARS!
Product or Service Mentioned: Verizon Wireless Customer Care.
Reason of review: Damaged or defective.
Monetary Loss: $765.
Preferred solution: REPLACEMENT IPHONE 7..
I liked: Phone when it worked.
I didn't like: Verizons failure to accept liablity for a defective phone.