Verizon Wireless sucks!!!!!! Have been a customer for 15 years.
Hit a tuff financial patch. Could not pay the bill on time. They sent me a *** text message that my service was being shut off. Called and there was NO ONE to make a payment arrangement.
Either take my grocery money to pay the bill or not have a phone until MONDAY Morning when someone would be in the office to see if they could make a payment arrange.
Customer Service Rep had the balls to say to me "It's only 200 dollars" They can all *** off and die. Will not be a customer any more once my contracts are up.
Monetary Loss: $200.