Not resolved

The Sales Manager, Brett, and his staff at the Verizon Store on Marron Road in Carlsbad, CA are rude and condescending. He treats Verizon customers like they are non-entities, and it's a horrible place to try and get any help from these people.

Their only concern is making a commission. If you want help, call Verizon's customer Service at 800-922-0204, and they took care of my phone issues immediately.

Also, please note that Verizon stores are a franchise business through he Wireless Zone so don't bother trying to complain to Verizon's corporate office.

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