Not resolved

My second phone was stolen I called customer service the said the "suspend it" A bout 2 months later I called to asked what can I do to lower this exurbanite bill "uh, we could lower you to one gig instead of 5" Never was it disclosed that I could pay off the lease plan on the stolen phone and cease paying the $50.00 per line charge. I am very disappointed when it seems corporate policy is to cheat the customer. I paid $700.00 for nothing Do yourself a big favor a deal with a scrupulous and honest corporation Not one whose policy is to lie to and cheat the little guy I was promised twice credits first for $200 the when never materialized $50 that never happened either

Review about: Iphone And Related Service.

I didn't like: Feeling i was cheated, Broken promises.

Review #1009648 is a subjective opinion of a user.

Value for money
Customer service
Discounts and Special Offers
Billing Practices
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Price Affordability
Reason of Review / Monetary Loss Not as described / $700
Preferred solution Full refund

Had an Experience with Verizon Wireless?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Verizon Wireless - Tablet broke after 1 month still waiting after 3 months Verizon Wireless "The worst customer service experience of my life. Bought tablet Nov. in Dothan, AL. Tablet broke I brought it back to the store 12/30. Store can not take returns they will..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Data Com - Salesforce Data.com Which Is A Part Of Salesforce... Is A Big Scam, Fraud And ***-Artist! Data Com "No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more Ooredoo Kuwait - 4G Internet Service Ooredoo "Issues: - Bad service - Slow 4G internet connection speed even when the signal is really strong - Internet connection often gets disconnected - Talking to a CS representative doesn't..." Read more Toyo Tires - My life was in danger. Toyo Tires "The only symton was my car was bouncing- I thought it was a problem with my hydrolic system. I bought this tire 225/55R17 10/2013 to replace a rear passenger tire...." Read more Ashley Furniture Durablend Recliner Ashley Furniture "I purchased a rocker recliner from Ashley furniture a couple of years ago and despite the fact the chair has had minimal use, the back and arms are peeling and..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Dfa appointment system is trash Dfa "Nag pa appointment ako sa dfa pra sa renew ng passport ko it will expired on dec 22 2017 may offer letters nako from abroad d ma process ang papers..." Read more