Not resolved

My second phone was stolen I called customer service the said the "suspend it" A bout 2 months later I called to asked what can I do to lower this exurbanite bill "uh, we could lower you to one gig instead of 5" Never was it disclosed that I could pay off the lease plan on the stolen phone and cease paying the $50.00 per line charge. I am very disappointed when it seems corporate policy is to cheat the customer. I paid $700.00 for nothing Do yourself a big favor a deal with a scrupulous and honest corporation Not one whose policy is to lie to and cheat the little guy I was promised twice credits first for $200 the when never materialized $50 that never happened either

Review about: Iphone And Related Service.

I didn't like: Feeling i was cheated, Broken promises.

Review #1009648 is a subjective opinion of a user.

Advertised vs Delivered
Billing Practices
Exchange, Refund and Cancellation Policy
Value for money
Customer service
Price Affordability
Discounts and Special Offers
Reason of Review / Monetary Loss Not as described / $700
Preferred solution Full refund

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