Contact Verizon Wireless Customer Service
Verizon Wireless Phone Numbers and Emails
Toll-Free Number:
-
(800) 922-0204
Customer Service:
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(800) 779-2067Executive Team
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(888) 262-1999National Accessibility
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(888) 294-6804Prepaid
Verizon Wireless Emails:
Verizon Wireless Contact Information
Verizon Wireless Website:
Verizon Wireless Help Center:
Corporate Office Address:
Other Info (opening hours):
Alternative Mailing Addresses:
Website Issues
Verizon Wireless Internet Operations
One Verizon Way
Basking Ridge, NJ 07920
Bankruptcy
Verizon Wireless Bankruptcy Administration
500 Technology Drive
Suite 550
Weldon Spring, MO 63304
Verizon Privacy Office
1300 I Street, NW Suite 500 East
Washington, DC 20005
Hours:
Monday - Friday: 8:00 am - 5:00 pm EST
Summary of Verizon Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Verizon Wireless Customer Service?
Payments and Charges Question:
- “Change billing date”
- “Billing”
- “Payment”
Staff Question:
- “Financial services”
- “Customer service representative”
- “Cause this phone service suck ***”
Activation/ Cancellation Question:
- “Activate a phone”
- “Phone won't activate”
- “Activate new phone with existing number”
Product/ Service Question:
- “Broken phone misplaced”
- “I want to see how I can connect a cellphone asap”
- “Stolen watch no insurance”
Request for Information Question:
- “Need help setting my phone”
- “Checking account”
- “Need assistance”
Account Question:
- “Account number”
- “Open account for phone line and restaurant wifi”
- “Locked out my account”
Cards Question:
- “Update credit card info”
- “Actuvate new device with my sim card”
- “Transferring pin number”
Return/ Replace Question:
- “I need to exchange my newly purchased iPhone”
- “Return equipment”
- “Change address”
Shipping and Delivery Question:
- “Messages not coming through”
- “Tracking order”
- “To hook up my new Motorola e because I didn't get a new phone because my other one broke”
Refund Question:
- “Refund on canceled service”
- “I need a refund on my monthly service fee . My phone broke and I bought another one and switched to total by V verizonerizon”
- “Refund”
Employment Question:
- “Pay off my iPhone 13 mini”
- “Would like to pay off my phone”
- “Job verification”
Website/ Application Question:
- “Application Status for new phone”
- “I got to do an application online to get a free phone from Verizon but it said to get”
- “Construction site old poles”
Other Question:
- “Switch phones”
- “I hit something on my phone by mistake and I lost all my contacts”
- “Upgrade iPhone”
About
Pros: Coverage area, Coverage, Seem to have better coverage than most providers, Good coverage, Was ok till this problem
Cons: Customer service, No resolution to problem, Deceitful customer service, Cant contact company, Worst customer service ever
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Verizon Wireless or just Verizon is a wholly owned subsidiary of Verizon Communications that offers wireless telecommunications products. The company was founded in April 2000. Its headquarters is based in Basking Ridge, Jew Jersey, United States. Verizon provides a broad range of products under the following categories: Phones & Devices, Hums, Plans & Services, and Accessories. Featured brands include the following: Apple, Google, HTC, Motorola, Samsung, and many more. Available payment options are Visa and MasterCard. Verizon accepts returns within 14 calendar days of purchase for a full refund or exchange. Customer service is provided by phone and by e-mail during normal business hours.
Verizon Wireless is ranked 286 out of 1603 in Telecommunications category
USA, Worldwide, Other, Europe
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