Verizon Wireless Phone Numbers and Emails

Toll-Free Number:

  • (800) 922-0204
    Verizon Wireless Services
Send Message

Customer Service:

  • (800) 225-5499
  • (800) 779-2067
    Executive Team
  • (888) 294-6804


  • (888) 262-1999

Business Customer Service:

  • (888) 378-3113
    For Business Solutions, Tech Products and Services
  • (800) 465-4054

Business Sales:

  • (877) 830-1626
    Enterprise/Public Sector - Federal
  • (844) 915-2512
    Fios, Network and Phone (1-19 Employees)
  • (888) 318-0057
    Fios, Network and Phone (100-500 Employees)
  • (855) 972-5862
    Fios, Network and Phone (20-99 Employees)
  • (877) 465-0178
    Mobile Phones and Plans
  • (855) 440-1452
    Public Safety
  • (833) 363-1217
    State and Local Government/Education


  • (212) 395-1000
  • (908) 559-2001

Verizon Wireless Emails:

Fios and Traditional Phone
Customer Service
Grants For Small Business Digital Ready, Verizon Ethics
Privacy Inquiries
Advertising Inquiries
Report Fraud
Report Child Sexual Abuse Material, Report Security Vulnerability
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Verizon Wireless Website:

Verizon Wireless Help Center:

Corporate Office Address:

Verizon Communications Inc.
1095 Avenue of the Americas
New York, New York 10036
United States

Other Info (opening hours):

Other Locations:

Verizon Privacy Office

1300 I St., NW Ste 500 E.

Washington, DC 20005

International Data Privacy Office

Verizon Legal Department

Reading International Business Park

Basingstoke Road

Reading, Berkshire


Basking Ridge Operational Headquarters

One Verizon Way

Basking Ridge, NJ 07920

Verizon Wireless Customer Service Reviews

1.4 / 5
Aloma Dkl
I cannot make phone calls they continue to fail

I cannot call out on my phone every call fails. I need to speak to somebody in customer support technical support. Find out why my phone is not working.

Read full review
Le M
Customer Service is lacking knowledge

On 2/10/23, I phoned Verizon Wireless for help getting on to the internet with my Verizon MiFi unit. I did not see Verizon listed as being available on the...

Read full review

Summary of Verizon Wireless Customer Service Calls

06:48 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Verizon Wireless?

Payments and Charges Question:

  • “Phone bill”
  • “My payment went to business account that was passed due I got their old number”
  • “Discount”

Staff Question:

  • “Services”
  • “New service”
  • “Trying to start new service”

Request for Information Question:

  • “Question on an issue with one of my phones”
  • “Question about hotspot”
  • “About my account”

Product/ Service Question:

  • “Talking on chat lost connection”
  • “I have no network and showing no sim”
  • “My phone is not working”

Activation/ Cancellation Question:

  • “Activate my phone”
  • “Reactivate service”
  • “Cancel a line”

Account Question:

  • “Account information login”
  • “Transfer to my own account”
  • “I need my transfer pin and account number”

Cards Question:

  • “Someone use my card at Verizon”
  • “Our SIM card is not working”
  • “Change Bankcard on account”

Return/ Replace Question:

  • “Need mailing label for return”
  • “Returning message”
  • “Changing my plan”

Shipping and Delivery Question:

  • “Have not received a box which I can use to send my phone back to verizon”
  • “Didn't receive device”
  • “On the third of this month, I ordered an iPhone 14 having trouble with verifying the order to have the phone shipped to me and start my service”

Refund Question:

  • “Refund from closed accout on 1/3/2023”
  • “Refund”
  • “About refund”

Employment Question:

  • “Pay off my phone”
  • “Pay off my iPhone 13 mini”
  • “Would like to pay off my phone”

Website/ Application Question:

  • “Difficulty navigating website”
  • “Application Status for new phone”
  • “I got to do an application online to get a free phone from Verizon but it said to get”

Other Question:

  • “IPhone voicemail needs to be reset”
  • “Loyalty award 55+”
  • “Mobile promotions”


Related Companies

Verizon, Yahoo, Straight Talk Wireless, TracFone, Aol


Verizon Wireless or just Verizon is a wholly owned subsidiary of Verizon Communications that offers wireless telecommunications products. The company was founded in April 2000. Its headquarters is based in Basking Ridge, Jew Jersey, United States. Verizon provides a broad range of products under the following categories: Phones & Devices, Hums, Plans & Services, and Accessories. Featured brands include the following: Apple, Google, HTC, Motorola, Samsung, and many more. Available payment options are Visa and MasterCard. Verizon accepts returns within 14 calendar days of purchase for a full refund or exchange. Customer service is provided by phone and by e-mail during normal business hours.

Verizon Wireless reviews and complaints

Verizon Wireless is ranked 247 out of 1644 in Telecommunications category

Area Served

USA, Worldwide, Other, Europe

Payment Methods


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