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Summary of Verizon Wireless Customer Service Calls

20 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
04:26 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Verizon Wireless to Ask about:

Account:

  • “I cant log in on my Verizon account”

Other:

  • “Info on rebate procedure”
  • “Someone took my phone”
  • “Technical support”

About Verizon Wireless

Top 5 Likes about Verizon Wireless

Coverage area, Coverage, Seem to have better coverage than most providers, You are a bunch of overcharging crooks, Quality of network

Top 5 Dislikes about Verizon Wireless

Poor customer service, No resolution to problem, Problem resolution, Deceitful salesperson, Passed around from one department to another

Summary

Verizon Wireless or just Verizon is a wholly owned subsidiary of Verizon Communications that offers wireless telecommunications products. The company was founded in April 2000. Its headquarters is based in Basking Ridge, Jew Jersey, United States. Verizon provides a broad range of products under the following categories: Phones & Devices, Hums, Plans & Services, and Accessories. Featured brands include the following: Apple, Google, HTC, Motorola, Samsung, and many more. Available payment options are Visa and MasterCard. Verizon accepts returns within 14 calendar days of purchase for a full refund or exchange. Customer service is provided by phone and by e-mail during normal business hours.

Verizon Wireless reviews and complaints

Verizon Wireless is ranked 140 out of 1796 in Telecommunications category

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Verizon Wireless Stats

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Number of Reviews

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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