Contact Verizon Wireless Customer Service
Verizon Wireless Phone Numbers and Emails
Toll-Free Number:
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(800) 922-0204Verizon Wireless Services
Customer Service:
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(800) 225-5499Consumer
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(800) 779-2067Executive Team
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(888) 294-6804Prepaid
Verizon Wireless Emails:
Contact Information
Verizon Wireless Website:
Verizon Wireless Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Verizon Privacy Office
1300 I St., NW Ste 500 E.
Washington, DC 20005
International Data Privacy Office
Verizon Legal Department
Reading International Business Park
Basingstoke Road
Reading, Berkshire
RG2 6DA UK
Basking Ridge Operational Headquarters
One Verizon Way
Basking Ridge, NJ 07920
Summary of Verizon Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Verizon Wireless?
Payments and Charges Question:
- “Bill”
- “International charges”
- “Billing”
Staff Question:
- “*** service”
- “I was told I would receive one Mth free service”
- “I have tried taking a phone off of my plan because its been lost for 1 year now,I keep paying monthly service on it,I can understand paying the phone off monthly,but,keeping it on a service plan is RIDICULOUS!”
Request for Information Question:
- “To request new Sim card”
- “Request tepkacement phone. Niotcharging”
- “Status of phone”
Product/ Service Question:
- “Unable to connect my Apple Watch to my iPhone”
- “I purchased a new Apple 14 phone and need the connection for the E Sim card”
- “Subscription”
Activation/ Cancellation Question:
- “Activate phone”
- “Got bamboozled into Pissed consumer by mistake / notice you don’t have an unsubscribe option / smart on your part but annoying for many happy Verizon customers. Kindly take me off your distribution list. Thanks.”
- “Cancel service”
Account Question:
- “Close account”
- “Need my account number”
- “Add person to account”
Cards Question:
- “Verizon SIM card not activated”
- “Change card number on .99 icloud”
- “Transferring pin number”
Return/ Replace Question:
- “Return internet box”
- “Replacement phone”
- “I need to change a payment arrangement”
Shipping and Delivery Question:
- “Have ordered four phones to be delivered to my home and it's been more than two days ago”
- “I have not received my wireless box to return equipment”
- “I have not received my wireless box”
Refund Question:
- “Refund”
- “About refund”
- “Refund of online order”
Employment Question:
- “Pay off my iPhone 13 mini”
- “Would like to pay off my phone”
- “Job verification”
Website/ Application Question:
- “Difficulty navigating website”
- “Application Status for new phone”
- “I got to do an application online to get a free phone from Verizon but it said to get”
Other Question:
- “Need to speak to agent”
- “My phone is acting up”
- “Get transfer code to leave Verizon”
About
, , , ,
Verizon Wireless or just Verizon is a wholly owned subsidiary of Verizon Communications that offers wireless telecommunications products. The company was founded in April 2000. Its headquarters is based in Basking Ridge, Jew Jersey, United States. Verizon provides a broad range of products under the following categories: Phones & Devices, Hums, Plans & Services, and Accessories. Featured brands include the following: Apple, Google, HTC, Motorola, Samsung, and many more. Available payment options are Visa and MasterCard. Verizon accepts returns within 14 calendar days of purchase for a full refund or exchange. Customer service is provided by phone and by e-mail during normal business hours.
Verizon Wireless is ranked 293 out of 1621 in Telecommunications category
USA, Worldwide, Other, Europe
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