0 comments
3.2

its not the customer service employees, it's not being able to use my friends phone to call customer service about my missing phone and I am only asked questions about his accout without any option to speak w anyone about my account. The phone recordings are messed up and need to be easier to access a person in customer service without such hassle.

I can't talk to an actual person until its been hours of my time of waiting or the automated line not giving me the options I need. verizon customer service is the worst. Not the employees that you can eventually get ahold of.

The automated service is crap. I will be switching to T-mobile soon.

User's recommendation: just be prepared for having the worst time getting ahold of an agent possible.

Location: Salt Lake City, Utah

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Verizon Wireless Reviews

  1. 918 reviews
  2. 401 reviews
  3. 216 reviews
  4. 111 reviews
  5. 38 reviews
Verizon Wireless reviews