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1 comment
1.6

I canceled Verizion 4 months ago and continued to be billed. This is now my 4 th call regarding this situation.

The phone you listed was stolen and canceled years ago, yet we continued to be charged even after it was paid off! The other is probably from an I pad that should have been canceled in March! Please clean up your records and remove this charge and do not even think about turning over for collections unless you want to hear from our attorney. I have had enough of playing nice with your incompetence!

Have I made myself clear? I would expect to see proof of this soon! If you have further questions please contact me at 320-221-****.

I am very disgusted to say the least and will be quick to share with all my friends on Facebook if not resolved soon! Sincerely DENA R Carlson.

User's recommendation: Stay away. You can’t even get anyone to listen and cancel when requested without charging you for months on end’.

Monetary Loss: $289.

Preferred solution: Full refund.

Verizon Wireless Cons: Price, Price customer service.

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#2204163

you should file a complaint with the better business bureau

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