Reviews and Complaints
Verizon Wireless Reviews
Expect a refund for closed account
User's recommendation: If you have patience and money, the value is there.
- This is frigging rediculous
- At this point everything
I am getting multiple fund raising texts from politicians. How do I block them
User's recommendation: Get a second opinion.
- Wireless service works well
- No one oversees a customer
As I am using one handset I never received the another one but the company is charging for two device inspite I am using only one device don’t know how they add second device I lodged many complaints
User's recommendation: Customer service is very bad keep on hold like for two to three hrs.
- Seem to have better coverage than most providers
- Same bill amount monthly app
- Custotmer service
Reconnect my service
User's recommendation: Make it clear if you experience this run around you want compensation.
- Good phone service
- Customer service stinks
As a handicapped senior citizen I need to speak to himans..not digital sign ins or chaos with logi s passwords etc. I am calling from mine and that should be secure enough to tell you to drop subscri
User's recommendation: If you value custo.er service or need it from a human phone call do not use Verizon. Hours spent trying to address issues several times lately.
Bill of 25 cents
User's recommendation: Make sure the refund amount is correct.
Make a payment
Customer NO service
User's recommendation: Stay away from Verizon customer NO SERVICE.
- Service quality
- Dishonesty and or stupidity
- Departments are not connected
- Unfullfilled promises
Can't get my password reset, therefore I can't sign in
Non Satisfaction of being a customer
User's recommendation: Stay with your carrier.
Changing due date
User's recommendation: it was good until guess they sold my info these scam text/calls are terrible.
End of 3g service
- Good reception at home
- Trouble finding answers
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