Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

As of my last review I was contacted the very next day by their privacy office and they sword up and down that I would be contacted by the Verizon wireless customer service dept. It is now 5 days later Andi have as of yet not been contacted by anyone at all from Verizon except the one person from the privacy office.

I have a phone that is a Verizon pay as you go phone that used to be hooked up on Verizon network but it has been awhile. Regardless all I am waiting for is a simple code to plug into my phone to restart it without Verizon being my carrier anymore so I can hook it up on q-link wireless on a govt. Paid phone program. I have had my sim card for almost two weeks now and since I can't activate it until Verizon gets the *** out of my phone.

I have been trying for almost two weeks to get them to answer a phone in customer service. One time I even waited for 52 min. Listening to the same 15 seconds of music over and over again and then finally hung up. I think Verizon wireless is a big business who has no care about anything but their bottom line profit margin.

They don't care that I am an epileptic who is very active with gran-mal and petit-mal seizures who desperately needs this phone working in case I have seizures and need an ambulance. Verizon is playing a game with my life and I don't appreciate it. I guess when I have that seizure that finally kills me because I couldn't access medical assistance due to the fact that my phone wouldnt work because Verizon doesn't give a damn about whether I live or die at all as long as they stay in the black on their books, as long as they are still turning a profit. Big business' like Verizon may not care about people but I will tell you what.

When I do finally die from a seizure that could have been stopped if I could have only called an ambulance, I guarantee my wife will be a very wealthy woman from the damages settlement. My life was worth something. At least my death will provide my life a nice retirement plan.

And people may think this is an overdramatization but I have seizures all the time that an ambulance has to rush me off to the hospital so they can get them stopped. Thank you verizon!

User's recommendation: Go with any network that has no affiliation with Verizon they are a phone company that can't even give their customers a call to fix a very real problem. That ought to tell you something.

Preferred solution: Just the simple code to get them to release my phone so I can start my service with q-link before it stops being active due to lack of activation and use. This is ridiculousness.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Verizon Wireless Reviews

  1. 813 reviews
  2. 355 reviews
  3. 197 reviews
  4. 98 reviews
  5. 32 reviews
Verizon Wireless reviews