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I switched from Sprint to Verizon through the buyout program. I submitted the final bill but Verizon took over a month just to let me know that the bill from Sprint wasn't worded right. So after 4 more attempts I finally received word that I was not eligible because of...
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1.0
#934285
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A couple of years ago someone "accidentally" cut into a fiberoptic cable between Phoenix and the Northern part of the state of Arizona. This killed ALL phone, internet, 911 service to the upper portion of the state for more than 6 hours. A lot can happen in 6 hours....
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4.5
#900279
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oh what fun it is to sit down to dinner and the phone rings and it is a no named verizen caller, you guessed it a telmarketer , who is on friends and family, or is it names someother outfit. Anyway no name , and you try and call back. No one. It is a blocked number...
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1.0
I didn't like
  • Lack of respect
#896915
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The verizon switch program is a joke. Was told i would be reenbursed for my atant contract to switch and i would get money from my old phones. This was back in may and its july. I have sent them all requested info and still have not gotten my reenbursement. When i...
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2.0
#890052
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I can't Believe you allow customer service to be disrespectful and so rude to your customer. I can't believe you allow your Company to steal from The customer. I've been overcharged many many times and I had the worst experience with customer service and right...
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#887698
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Sir, I do not know if the message included in this E-mail will fall on the deaf ears of Verizon but there must be a point at which a one-time loyal customer can help a company realize that one bad act on the part of an employee should not be compounded by multiple bad...
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#822689
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Absolutely worthless. We bought a new phone, the Samsung Galaxy edge. It worked fine for a while then started showing serious program and software flaws that made the phone worthless. After several phone calls trying to get the issue fixed we resolved to use the...
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2.2
#773392
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"Absolutely horrible!!!!!!!! I will start at the beginning, I was a customer for over 10 years, I moved out to my house about 6 years ago and did not get service, Verizon's best solution was to buy a network extender, I did and it did not work very well. At that time I...
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Anonymous
Anonymous

I'm with you on that! I had Verizon since 98 and loved it. Now I hate it. I switched to AT&T in October and cancelled service with Verizon and low and behold they claim t...

Anonymous
Anonymous

Please no Sprint. They are absolutely the worst.

3.7
#711791
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Bought a new I phone 6 and the tech who set it did it wrong. Was not able to receive e mail. Went back to the store and asked for help. They said there were 6 people in front of me. I said that I had just purchased my phone two days before and it didn't work right. I...
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Anonymous
Anonymous

I do apologize, but Verizon is a Cellular Service provider. Unless you have your email through Verizon, then you are asking them to help with a third party email - a totally d...

I didn't like
  • Help they provided when they made the error
#702549
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Contact Verizon Wireless

Mailing Address:
Verizon Wireless Correspondence
291089
Columbia , South Carolina 29229
United States
Phone:
(800) 922-0204
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Absolutely the worst company I have to deal with. When I switched to Verizon they straight up lied to my face. First off the guy told me they had a $60 monthly plan no contract that he could put me on, as I was switching he noticed my phone was pretty beat. He told me...
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Anonymous
Anonymous

Contact FCC.gov and your Attorney General to file complaints. I have and it may begin a process that will help.

Anonymous
Anonymous

I've had the exact same trouble. Was called out od the blue and told I would have a new Samsung 6 sent with no future contract and the monthly bill would be lowered to aprox ...

#681640
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