Verizon Wireless
Reviews and Complaints
I need to speak to a real person immediately!
- Shitty people
- Hold times for phone access usually over 30 minutes
- Fully automated customer service is abysmal
Preferred solution: I would like my *** fixed! Activating a phone I already paid for sounds great as well as I paid 10 dollars to get unlimited data and guess what I DONT HAVE ***
User's recommendation: Don’t *** get Verizon it’s ***
Set up optic speed
Preferred solution: Setting up my orbit speed hotspot
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaUnwanted Verizon related text message
Preferred solution: Let the company propose a solution
User's recommendation: Try getting answers
Customer Service SUCKS!!!!
Preferred solution: Full refund
User's recommendation: Avoid Verizon at ALL COSTS
Dropped calls
Maybe lost check
Preferred solution: Aphone call
User's recommendation: Good luck
Actiavate my phone
Preferred solution: Unlock code
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gurley, AlabamaI'm locked out of my Verizon Account
- Not so good service
Preferred solution: Let the company propose a solution
Dispute bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged After Account
- Verizon lies
Preferred solution: Full refund
User's recommendation: Never use Verizon!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCOLLECTIONS - NEVER MADE 1 PHONE CALL - NO SERVICE
Preferred solution: STOP COLLECTIONS, NEVER MADE 1 PHONE CALL BECAUSE NO SERVICE IN OUR AREA, PHONE RETURNED 3 DAYS AFTER PURCHASE!
User's recommendation: DON'T USE VERIZON
Technical support
Waited too long to get customer Service
Preferred solution: Cancel her phone, I need to keep the phone number and I need a very simple flip phone that she can operate. Also I need to check her bill to see if the phone has been used in the last 3 days
User's recommendation: write down all info for elderly parents account before they get dementia
Problem with my bill
Preferred solution: Price reduction
# 309403**** has been an issue since he never received his phone. This was suppose to be a new phone change from us cellular to Verizon bi t it has been nothing but issues....
- Pricey
Preferred solution: Let the company propose a solution
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