New Reviewer

Can not get number transfered trying for 2 weeks no help called consumer affairs and legal help

boost mobile store in lebanon tn sold me a phone on 5 19 2022 did not transfer number as said trying for 2 weeks no help called dept of consumer affairs and legal help

User's recommendation: do not go near boost mobile.

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ID
#3629141 Review #3629141 is a subjective opinion of poster.
Location
Lebanon, Tennessee
Loss
$52
Preferred solution
Full refund
New Reviewer

My sons plan

There is a $10 a day service charge and I need to discontinue this. I cannot sign in because it is my sons account
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ID
#3628855 Review #3628855 is a subjective opinion of poster.
Location
Mabalacat, Central Luzon
Preferred solution
Help

Rates for using cell phone in Spain

I dont have a complaint. The service tec was very helpful, explained everything to me, even made a couple of very helpful suggestions. I would give this person top rating. I dont know why you send this to me, my service. Operator was wonderful.
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ID
#3628055 Review #3628055 is a subjective opinion of poster.
Location
Barcelona, Catalonia

Bad phone system

First off when I called through the first three times got disconnected I finally waited and waited and someone finally got on and this is a business account they went through the problem with my Wi-Fi and my phone not working properly drop calls cracking voice repetitive in one area of my house which I never had the problem in the past 20 years I waited forever in line after 15 minutes I hung up nobody called me back I could not stay on line holding for the technical the second technical person

User's recommendation: Just frustrating nothing they could do.

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ID
#3627737 Review #3627737 is a subjective opinion of poster.
Location
Greenlawn, New York
New Reviewer

Setting up phone

Trying to figure out how to set up new phone I dont have my old phone it fell in a lake and I need some help
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ID
#3627688 Review #3627688 is a subjective opinion of poster.
Location
Newnan, Georgia

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Verified Reviewer
New Reviewer
serious joke and the biggest lying company ever. Between Allstate who is now servicing Verizon Roadside assistance an Verizon Roadside assistance I have never dealt with such crooked deceptive people. I contacted Verizon Roadside at 3:02 for assistance, I got a reply...
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ID
#3627371 Review #3627371 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

To see why my service has not been started and I was supposed to have received

I changed from AT&T to Verizon service. My service was supposed to be turned on last week. It hasnt been turned on. I was supposed to receive 2 phones in the mail in 2 days. That hasnt happened either.
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ID
#3626714 Review #3626714 is a subjective opinion of poster.
Location
Larue, Texas
Preferred solution
Deliver product or service ordered
New Reviewer

VOICEMAIL SPAM CALLS

IF I DON'T WANT SPAM CALLS WHY WOULD I WANT SPAM VOICE MAIL GET SPAM VOICE MAIL AT LEAST 5/6 TIMES A DAY SO STOP THE SPAM VOICEMAIL AND CALLS
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ID
#3625914 Review #3625914 is a subjective opinion of poster.
Location
East Brunswick, New Jersey
New Reviewer

Im not use to on a iphone and it dont work for me

my daughter open a account with you guys with a family plan that came with 5 iphones and i was wondering if i can return my phone for a galaxy phone
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ID
#3624170 Review #3624170 is a subjective opinion of poster.
Location
Fontana, California

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Verified Reviewer
New Reviewer

To demobilize my stolen phone

My iPhone 6s was stolen May 20th from a public place. I filed a police report. Got another iPhone (13). I have been getting hacked in so many apps still. Even after sims card disconnected. I have only used iPhones and been with Verizon for 11 years. You all have me listed as having a Motorola phone bec as use that is what my sims card was transferred into. Please help me locate this iPhone and disconnect it. Please and thank you.
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ID
#3624091 Review #3624091 is a subjective opinion of poster.
Location
Monroe, Louisiana
Product
Apple Iphone 6 Cell Phone
Pros
  • Verizon customer service
  • Love the coverage
Cons
  • High cost of phones
Loss
$260
Preferred solution
Let the company propose a solution
New Reviewer

To discuss my international plan

Discuss adding plan where I can call other countries than US while traveling out of the country. I am visiting Spain and Portugal and want to call France and the US from there
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ID
#3624007 Review #3624007 is a subjective opinion of poster.
Location
Cotati, California
New Reviewer

You don’t want me to!!!! I’m pissed!!!

I disconnected my service and Verizon took an auto pay out on May 26, 2022. Now they wont give me my money back cause I dont have my account number!!! *** everything is paperless and they found my account and told I dont have service any longer. But since I didnt know my account number they wouldnt refund my money!!!
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ID
#3623007 Review #3623007 is a subjective opinion of poster.
Location
Brocket, North Dakota
Loss
$228
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Billing

To whom it may concern I'm writing this to inform you that when I cancelled my service you still was able to debit funds out my account when I called you an told not to. I will not be returning indefinitely have a good day signed PISSED customer get it

User's recommendation: That will never happen !

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ID
#3622622 Review #3622622 is a subjective opinion of poster.
Location
Lexington, South Carolina
Loss
$125
Preferred solution
Let the company propose a solution

Is Verizon my phone carrier????? No!

OK... this is all a misunderstanding! I was under the impression (false) that Verizon was my phone carrier. How embarrassing to not know who your phone carrier is!!! Anyway I tried to call them to find out, and somehow I got onto "pissed customer!" I never did reach Verizon, but I found out they're not my carrier. So all is well! Thanks. Now if you asked me about COMCAST...!?!? GRRRR!!

User's recommendation: See above. No recommendation.

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ID
#3621348 Review #3621348 is a subjective opinion of poster.
Location
Seattle, Washington

I do not like vertual customer service.

I Lostmy iPhone and iPad at a camping trip and wanted to submit a claim. I am 77 and not being able to talk to someone was very difficult and frustrating. If this is what Verizon is going to I am disappointed. I would give Verizon a 5 star review but not today
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ID
#3620385 Review #3620385 is a subjective opinion of poster.
Location
Dallas, Texas