Verizon Wireless
Reviews and Complaints
They keep putting wrong charges on our account then saying they will credit us but we must pay first! You have to chat online forever bc you can never actually get someone on the phone. We are angry!
User's recommendation: Go somewhere else for phone service if you want better customer service and connection!
Payment arrangement extension
Preferred solution: Price reduction
I need help with my bill
User's recommendation: Live agents available more often
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tacoma, WashingtonI'm unable to login. Happens every time I try.
- Best coverage
- Bad customer service
Preferred solution: fix the site so one is not in a loop trying to change question or password.
User's recommendation: HAVE ALL YOUR BILLING details SENT BY MAIL
Talked with customer service earlier in the day was told the problem was solved
Preferred solution: Deliver product or service ordered
Verizon makes it IMPOSSIBLE to speak to someone
Company no help at allWanted to change something they wouldn’t do it
I continue being billed two months after leaving verizon
- Customer service is a problem
- Hidden fee dont respect there customers
- You need to hire some people to talk to customers
Preferred solution: Apology
User's recommendation: before singning up get the real customer service number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dayton, OhioUnauthorized payments!
- Was ok till this problem
- Worst customer service for cellphone company
Preferred solution: Full refund
Overbilling?
Preferred solution: Price reduction
All Pluto channels in spanish
User's recommendation: Do not become a customer; just stay with what u have. Horrible horrible service. The technician,granted a nice guy was here from 8am until 2 pm and there are still problems. As far as recommendation for future customers. DON’T become one
I need to talk to someone
Preferred solution: Update payment info
55 plus senior discount
Billing question
Preferred solution: To speak with an agent.
Charge dispute
- Prev
- 1
- ...
- 74
- 75
- 76
- 77
- 78
- ...
- 254
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.