New Reviewer

Carrier unlock code

I just need to use a carrier Locked phone on safelink account but I've waited on hold for over an hour all together and I eutger get disconnected or never reach anyone there at all. I just need a stupid code peopke it's simple
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ID
#2873836 Review #2873836 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Voicemail issues

My voice mail box will not take messages and I cannot access it. I had made no changes to my voicemail. I don't know my mailbox pass code and never have. This voicemail had been on my phone for years. It just disappeared. I tried call customer support and it says due to COVID the call center is closed. So, how do I get help?
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ID
#2873558 Review #2873558 is a subjective opinion of poster.
Location
Mission Viejo, California
New Reviewer

Not able to get to a customer service rep.

I needed to talk to a person about my monthly bill. Could not get to anyone, they kept wanting me to pay a $1.00 with my credit card and the $1.00 would be returned. I am not entering my credit card information to talk to a customer service rep. I have been with Verizon for several yeas but is this is the kind of service they provide to their customers then I am moving to a new carrier. It would take a person who is very familiar with computers and cell phones. who familier wity
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ID
#2873337 Review #2873337 is a subjective opinion of poster.
Location
Spring Creek, Nevada
Preferred solution
l like to talk to someone in payments. I received a notice that my monthly payment has not been received. The payment was mailed out on 9/8 with other payments due.
New Reviewer

Update credit card

Have made numerous attempts to simply talk to a Verizon representative for the purpose of updating debit card information, with absolutely no success nor any helpful information from Verizon. At this moment in time, I am a VERY dissatisfied customer.
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ID
#2873275 Review #2873275 is a subjective opinion of poster.
Preferred solution
I would very much appreciate being able to TALK with a Verizon representative. I do NOT want to chat. I want to TALK... person to person.
New Reviewer

Actiavate my phone