New Reviewer

Fraudulent charges

I cancelled my Verizon account and went with T-Mobile. However, Verizon keeps withdrawing money from my checking in spite of calls to tell them to stop and them saying it was taken care of!!!!!Wtf

User's recommendation: *** no!

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ID
#3017096 Review #3017096 is a subjective opinion of poster.
Location
Lawrenceburg, Indiana
Loss
$279
Preferred solution
Full refund

Misinformation, lies, incomplete information

I just switched from Sprint after 20 years as I thought it couldn't get any worse than Tmobile. I was wrong. To start with I spoke to customer service to get a new phone and an inexpensive 5 G plan. Of course I didn't know I was being lied to but along with being told...
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ID
#3015768 Review #3015768 is a subjective opinion of poster.
Location
Palmetto, Florida

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Verified Reviewer
New Reviewer

Acct mgmt

I have no complaint. I am requesting Verizon to transfer our Verizon account from my wife's DISCOVER card Account (Patience Cameron Hoskins, acct: 6011 00** **46 4881 code: 241, valid thru 7/26) to my personal Discover Card account (Lansing C. Hoskins, 6011 01** **43 7211 code 724. valid thru 7/26). Please and thank you, Lansing C. Hoskins
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ID
#3010568 Review #3010568 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Need number transfer pin or porting pin

Call drops or they turf me to another department. Very unprofessional.Dont be loyal to Verizon they are not loyal providers.
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ID
#3010079 Review #3010079 is a subjective opinion of poster.
Pros
  • Excellent area coverage
Cons
  • Extra fees and monthly expence
Preferred solution
My transfer pin and account number so I may join my husband on Consumer Celluler
New Reviewer

About my account

Need to speak with customer service regarding my account and bill of October 2021. My cell phone number is 212-580-****. I received a message that I have not pay October bill.
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ID
#3009836 Review #3009836 is a subjective opinion of poster.
Preferred solution
Speak with some one

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can’t get Verizon to quit billing me for 20 months after I cancelled my servic

I cancelled my service with Verizon in January, 2021. They keep billing me for some equipment maintenance agreement which I never asked for and I have talked with 4 people who said they would stop the billing and it keeps coming!! Now I cant get a live person in the phone. I am so pissed!

User's recommendation: Don’t ever need to talk with a live person, it is impossible!

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ID
#3007080 Review #3007080 is a subjective opinion of poster.
Preferred solution
I want my billing to stop and to talk with a supervisor with some authority!!
New Reviewer

Poor cellular service poor customer service

I explained that my home and my neighborhood are experiencing no cellular data. Our connection for voice call are fine with no dropped calls but if I/we try to use our browser we get a 1x connection. We were getting 4g LTE and everything worked fine up to 30 days ago....
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ID
#3004536 Review #3004536 is a subjective opinion of poster.
Location
Port Charlotte, Florida
New Reviewer

All 4 of my phones are junk and I have tried canceling service for 2 months.

I got 4 *** phones and I have tried canceling service for going on 2 months now, the first of which was within the 30 days. Three times I tried!! No luck at NOTHING!!! You guys ARE NOT A GOOD COMPANY and I will NEVER refer ANYONE to you anymore. I want this resolved SOON or youll be talking to my lawyers about it.
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ID
#3003191 Review #3003191 is a subjective opinion of poster.
Preferred solution
Full refund