New Reviewer

Payment

I needed to pay bill didn't know I had to come in store been trying for 3 hours I need help as soon as possible
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ID
#4007042 Review #4007042 is a subjective opinion of poster.
Preferred solution
Pay bill

Dissatisfied

They have been trying to get me into a more expensive data plan so now they are still in my data I lost 20% in one day they claim they do not know what happened, it's time for me to move on after 24 years goodbye Verizon.
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ID
#3992542 Review #3992542 is a subjective opinion of poster.
Location
Plymouth, Michigan

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Verified Reviewer
New Reviewer

Dishonest sales practices, lies, theft

The issues all began when I opted to trade in a BRAND NEW Samsung galaxy note 9 for an $800 trade value for a s22 ultra. The purchase was quick and easy... the issues began when I sent in my BRAND NEW trade in, needless to say verizons had it since May 3rd, it's now...
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ID
#3989992 Review #3989992 is a subjective opinion of poster.
Loss
$800
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Agents are always rude, they say my payoff is $170, but they still owe me $150 trade in?