Still waiting for help

Being trying to get Veterans discount. Spent several hours in two different Verizon stores. Also spent over 5 hours on the phone with different agents including a supervisor. NO ONE HAS RESOLVED THIS MATTER.do

User's recommendation: Don't use Verizon.

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ID
#3120957 Review #3120957 is a subjective opinion of poster.
Location
Fort Worth, Texas
New Reviewer

I need help in all kinds of ways

I can't find my phone I can't log in with my email I'm trying to contact Verizon and no one is answering I need a Verizon customer service representative right now
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ID
#3119416 Review #3119416 is a subjective opinion of poster.
Location
Carbondale, Illinois
Preferred solution
Customer service representative now
New Reviewer

Ordered phone and it was delivered but I was out of town and phone was returned to sender

Ordered phone for daughter bill was current.Phone was supposed to be delivered in December phone came early and we were out of town UPS made three attempts and then sent back to sender.Because it was sent back we have to go to the bottom of the list for iPhone 13 and start process all over again .And now that bill is due again they can not order phone until balance is paid
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ID
#3118660 Review #3118660 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey
Cons
  • Unable to reach a live person
Loss
$65
Preferred solution
Deliver product or service ordered
New Reviewer

Suspension of service

My bank has confirmed transfer of funds has been made to Verizon and yet my services have been suspended for non-payment!!!! Of course you can get no help using the numbers or the "chat" I am LIVID

User's recommendation: check other providers. I will be doing so.

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ID
#3117428 Review #3117428 is a subjective opinion of poster.
Location
Monroe, Georgia
Preferred solution
I WANT TO TALK TO A LIVE REPRESENTATIVE!!!!!
New Reviewer

Unable to refill my prepaid fun service

This service is worthless. Verizon will take your money !! But wont provide you with the service you pay for!
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ID
#3117366 Review #3117366 is a subjective opinion of poster.
Location
Mcdonough, Georgia
New Reviewer

How much is my bill now.

Just want to know how much I pay each month starting in December 2021. My wife and kids look left Verizon so I'm wondering how much my bill will be each month now
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ID
#3115108 Review #3115108 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Price of my service
New Reviewer

Charges for service when you haven’t even used them