Reviews and Complaints
Verizon Wireless Reviews
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Company fixed the issue and I have been provided with partial refund. Apparently one customer service agent can give completely different information than another.
Which one do you believe?
They are reversing the amount they took from my bank acc't today plus refunding another small amount - not nearly as much as I was originally told. HLB3.
User's recommendation: Don't give them your bank account information.
My auto pay
User's recommendation: Be careful on what you get.
Not able to get to a customer service rep.
No service in my house.
User's recommendation: No service.
Telephone reception on my phone and my wife’s phone is still poor at times.
Unable to resolve notification issues on my Verizon Message+ text app on my Moto7..
User's recommendation: More of a particular complaint, rather than a non-recommendation. Their pricing actually seems to be OK, especially for customers with length of service greater than five years. My problem stemmed from total inability to get a resolution to what I perceived to be a VERY simple problem. Although the issue concerned disabling notifications for their Message+ text app, failure to provide help for other services may present similar results.
Because my voicemail is coming up as a Hospital number
- Were friendly
- No one to personally speak to
Change billing address
Locked out of account
User's recommendation: Don't get account locked.
- Great staff
- No customer response
Finally talked to a human
User's recommendation: If you ever talk to a human again get their direct phone number!
I called to get my autopay discount
User's recommendation: Use t mobile.
- Phone was promotional
- Signal service is good
- Bait and switch techniques
- Bad prices
My contacts aren't showing up when they call, it says no caller id
User's recommendation: Be careful of the price they tell you.
Puk code for 937717****
*** poor customer service
User's recommendation: Be aware, VERY AWARE.
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