New Reviewer

My calls are being ended. All numbers I have been giving say cannot be completed as dialed

You tell me. This makes no sense 800) 779-**** My calls are being ended. All numbers I have been giving say cannot be completed
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ID
#3453611 Review #3453611 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Preferred solution
Let the company propose a solution

Data usage

My carryover data is still not showing... it's there somewhere but as a customer I want and should see it as has always happened until now.
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ID
#3452171 Review #3452171 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Order

Nice nice nice great service excellent customer service great prices nice cell phones great deals happy
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ID
#3451395 Review #3451395 is a subjective opinion of poster.
Loss
$87
Preferred solution
Resolve
New Reviewer

I need to talk to someone no Chat

Verizon Wireless - I need to talk to someone no Chat
Verizon Wireless - I need to talk to someone no Chat
Verizon Wireless - I need to talk to someone no Chat
My phone settings dont recognize my Username as WOW-5G Please get me someone I can call and voice speak

User's recommendation: I need help because I’m currently in the hospital by.

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ID
#3451065 Review #3451065 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Direct verbal voice contact
New Reviewer

I have had to call three times just for access and a transfer pin

I need a transfer pin for 760457**** After I transferred my number 760791****. All of a sudden I lost access to my online account. I cal. Ask for transfer pin. Im told I dont need to login I just dial on phone. I do. It asks me to login. I just want a transfer pin for 760457**** and my service completely canceled. Paying close to 300 a month just doesnt make sense. Please help! Joan Faus 760791****

User's recommendation: Give all details and make sure all is figured out with reason for call.

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ID
#3451025 Review #3451025 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Cancel auto pay

Service change to different provider. Called to endure auto pay was discontinued. Was told auto pay deleted today 3/31:2022
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ID
#3450147 Review #3450147 is a subjective opinion of poster.
Location
The Woodlands, Texas
Cons
  • Runaround

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I had US Cellular in OKC for $50 a month; unlimited text, talk, & data. I have the same plan with Verizon but pay 1 1/2 times as much.

I received an email from Verizon which I thought was fraudulent asking me to confirm this as my email address. The email address ended in verizon.com, but I thought your email addresses ended in VZW.com. I cannot verify my email address through my verizon app. Domt know why.
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ID
#3449812 Review #3449812 is a subjective opinion of poster.
Location
Ashburn, Virginia
New Reviewer

If you're partnering with appalachain wireless you need to drop them, their service has gotten absolutely horrible, i wouldn't recommend them to anyone. Come november this ol boy and his seven phones

Absolutely horrible service from appalachain wireless. They claim to be thd leader in 4g service, the only leader they are is the leader in suckering people into their stores.

User's recommendation: Stay away from appalachain wireless, two soup cans and a string will serve you better.

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ID
#3448890 Review #3448890 is a subjective opinion of poster.
Location
Beech Grove, Indiana
Pros
  • Hahaha
Cons
  • Crappy service
  • Your appalachain partner is a joke
  • Poor service in the country
Preferred solution
Another service provider
New Reviewer

Your customer service phone number is down 800-922-**** isnt working. Your online chat application is useless

Im not able to merge calls from my new phone samsung s22 ultra. Not able to conference 2 calls. Your customer service phone line is not working. This sucks
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ID
#3448707 Review #3448707 is a subjective opinion of poster.
Location
Levittown, New York
Cons
  • No one seems to be able to assist you or do what they say
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible service

Verizon Wireless - Terrible service
After update my phone started having problems. I took my phone to the Verizon store to get it fixed. The girl at the Joliet store took my phone and deleted my apps without asking me if the information in the apps was backed up or not. When that didn't work she decided...
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ID
#3447206 Review #3447206 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
They promised me that they would get my text messages back to me either in print or on my phone. That's what I want
New Reviewer

Billing

Id sure like to talk to someone this is ridiculous can I just please talk to someone please please please pkease

User's recommendation: Don’t try to talk to someone cause you’ll be on phone all day.

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ID
#3446875 Review #3446875 is a subjective opinion of poster.
Location
Florence, Kentucky
New Reviewer

New phone activation

I have a replacement phone from AppleCare that need to be activated. Have a SIM card. Please help me
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ID
#3445908 Review #3445908 is a subjective opinion of poster.
Location
Wilmington, Massachusetts
New Reviewer

Payment arrangement plan

I have no choice but to set a promise to pay or whatever and it only gave me a certain day to choose and I was going to have the money by then but the further you had so I take it anyhow and I explained to representative and they told me that they call you right and he leave notes in the account but now I can't get back into it can I have problems login
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ID
#3445753 Review #3445753 is a subjective opinion of poster.
Location
Las Cruces, New Mexico
Pros
  • Phone was promotional
Preferred solution
My phone service is restored

Change service

I was frustrated because my bill was so high when I asked about over 55 discount I was told I dont qualify (I am72). One of my family members got the 55 and over and it dropped their bill by $50. I told them I was going to check with T-Mobile which I am in the process of. They said okay I felt I was not important enough to work with. I have been with Verizon for many many years. I hate to leave but I am not sure why some discounts are good for some and not others. I am really frustrated Thanks for listening. And yes I am a pissed off consumer Ilene smith. 801-599-****
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ID
#3444813 Review #3444813 is a subjective opinion of poster.
Location
South Jordan, Utah

Can't contact a human

I got a letter in the mail saying that I applied for an account. I never applied for an account so someone is using my information. I tried to talk to someone at Verizon but the automated service requires a Verizon account phone number. I do not have have a Verizon account phone number or so it would not connect me to anyone. I have to go to a Verizon store now instead of simply talking on the phone
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ID
#3444009 Review #3444009 is a subjective opinion of poster.
Location
Hollidaysburg, Pennsylvania