Unclaimed
Verizon Wireless
Reviews and Complaints
3.6M
CLAIMED LOSSES
3.1K
TOTAL REVIEWS
470K
PAGE VIEWS
19
ISSUES RESOLVED
Verizon Wireless Reviews
New Reviewer
My calls are being ended. All numbers I have been giving say cannot be completed as dialed
You tell me. This makes no sense 800) 779-**** My calls are being ended. All numbers I have been giving say cannot be completed
ID
Location
Salt Lake City, Utah
Preferred solution
Let the company propose a solution
Data usage
My carryover data is still not showing... it's there somewhere but as a customer I want and should see it as has always happened until now.
ID
Location
Pittsburgh, Pennsylvania
New Reviewer
Order
Nice nice nice great service excellent customer service great prices nice cell phones great deals happy
ID
Loss
$87
Preferred solution
Resolve
New Reviewer
I need to talk to someone no Chat
My phone settings dont recognize my Username as WOW-5G Please get me someone I can call and voice speak
User's recommendation: I need help because I’m currently in the hospital by.
ID
Location
Tampa, Florida
Preferred solution
Direct verbal voice contact
New Reviewer
I have had to call three times just for access and a transfer pin
I need a transfer pin for 760457**** After I transferred my number 760791****. All of a sudden I lost access to my online account. I cal. Ask for transfer pin. Im told I dont need to login I just dial on phone. I do. It asks me to login. I just want a transfer pin for 760457**** and my service completely canceled. Paying close to 300 a month just doesnt make sense. Please help! Joan Faus 760791****
User's recommendation: Give all details and make sure all is figured out with reason for call.
ID
Location
Los Angeles, California
New Reviewer
Cancel auto pay
Service change to different provider. Called to endure auto pay was discontinued. Was told auto pay deleted today 3/31:2022
ID
Location
The Woodlands, Texas
Cons
- Runaround
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI had US Cellular in OKC for $50 a month; unlimited text, talk, & data. I have the same plan with Verizon but pay 1 1/2 times as much.
I received an email from Verizon which I thought was fraudulent asking me to confirm this as my email address. The email address ended in verizon.com, but I thought your email addresses ended in VZW.com. I cannot verify my email address through my verizon app. Domt know why.
ID
Location
Ashburn, Virginia
New Reviewer
If you're partnering with appalachain wireless you need to drop them, their service has gotten absolutely horrible, i wouldn't recommend them to anyone. Come november this ol boy and his seven phones
Absolutely horrible service from appalachain wireless. They claim to be thd leader in 4g service, the only leader they are is the leader in suckering people into their stores.
User's recommendation: Stay away from appalachain wireless, two soup cans and a string will serve you better.
ID
Location
Beech Grove, Indiana
Pros
- Hahaha
Cons
- Crappy service
- Your appalachain partner is a joke
- Poor service in the country
Preferred solution
Another service provider
New Reviewer
Your customer service phone number is down 800-922-**** isnt working. Your online chat application is useless
Im not able to merge calls from my new phone samsung s22 ultra. Not able to conference 2 calls. Your customer service phone line is not working. This sucks
ID
Location
Levittown, New York
Cons
- No one seems to be able to assist you or do what they say
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTerrible service
After update my phone started having problems. I took my phone to the Verizon store to get it fixed. The girl at the Joliet store took my phone and deleted my apps without asking me if the information in the apps was backed up or not. When that didn't work she decided...
View full review
ID
Location
Chicago, Illinois
Preferred solution
They promised me that they would get my text messages back to me either in print or on my phone. That's what I want
New Reviewer
Billing
Id sure like to talk to someone this is ridiculous can I just please talk to someone please please please pkease
User's recommendation: Don’t try to talk to someone cause you’ll be on phone all day.
ID
Location
Florence, Kentucky
New Reviewer
New phone activation
I have a replacement phone from AppleCare that need to be activated. Have a SIM card. Please help me
ID
Location
Wilmington, Massachusetts
New Reviewer
Payment arrangement plan
I have no choice but to set a promise to pay or whatever and it only gave me a certain day to choose and I was going to have the money by then but the further you had so I take it anyhow and I explained to representative and they told me that they call you right and he leave notes in the account but now I can't get back into it can I have problems login
ID
Location
Las Cruces, New Mexico
Pros
- Phone was promotional
Preferred solution
My phone service is restored
Change service
I was frustrated because my bill was so high when I asked about over 55 discount I was told I dont qualify (I am72). One of my family members got the 55 and over and it dropped their bill by $50. I told them I was going to check with T-Mobile which I am in the process of. They said okay I felt I was not important enough to work with. I have been with Verizon for many many years. I hate to leave but I am not sure why some discounts are good for some and not others. I am really frustrated Thanks for listening. And yes I am a pissed off consumer Ilene smith. 801-599-****
ID
Location
South Jordan, Utah
Can't contact a human
I got a letter in the mail saying that I applied for an account. I never applied for an account so someone is using my information. I tried to talk to someone at Verizon but the automated service requires a Verizon account phone number. I do not have have a Verizon account phone number or so it would not connect me to anyone. I have to go to a Verizon store now instead of simply talking on the phone
ID
Location
Hollidaysburg, Pennsylvania
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Verizon Wireless