Very mad about service

Hung up after you 10 minutes Xxxxxxxxxxxxxxxxxxxxx. Cox. Xxxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxxxxxxxx cxxxxxxxxxxxxxxxxxxxx.
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ID
#3461841 Review #3461841 is a subjective opinion of poster.
Location
Wichita, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need access to my old phone number

I had this phone number for 2years on straight talk prepaid and then I couldn't afford minutes because I was in the hospital and Verizon now has my number I'm trying to get it back to straight talk so I can get in my email and business account that my phone number for the business I have
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ID
#3461835 Review #3461835 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Need help and no response
  • No one helped online or in a store
Loss
$2
Preferred solution
Give me my phone number back 9313073333
New Reviewer

Phone issues

I have to phones that cant send any text messages at all can someone please call me please on the two phones we only can make phone calls thats all the
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ID
#3460000 Review #3460000 is a subjective opinion of poster.
Location
Branchville, New Jersey
Preferred solution
Apology
New Reviewer

Because I need to speak to someone

Verizon Wireless - Because I need to speak to someone
You cannot get a person on the phone tried several times and was unsuccessful. I will not do business with a company that you cannot speak to someone easily. Have people answer your phone calls because nobody wants to talk to a computer cannot understand anything you say

User's recommendation: Utilize another company their customer service is horrible.

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ID
#3459650 Review #3459650 is a subjective opinion of poster.
Location
Englishtown, New Jersey
Preferred solution
Let the company propose a solution
New Reviewer

To add a prepaid phone card to my sim card

Line cut off on me. Didn't get any help. How can I add my prepayed card easily and not have to call any numbers and go through a long process.

User's recommendation: Be patient.

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ID
#3459080 Review #3459080 is a subjective opinion of poster.
Location
Phenix City, Alabama
Pros
  • Too much bs to get an agent
Cons
  • Customers service
Preferred solution
Need to add a prepayed card to my old phone and get a number.
New Reviewer

I accidently deleted all my txt msgs and want to see if you can get them back on my phone

I accidently deleted all my texts and would like to get them back on my phone 269-718-****. Please help me.

User's recommendation: Go with a different wireless company that has real live people to help you.

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ID
#3458885 Review #3458885 is a subjective opinion of poster.
Location
Vicksburg, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

End of 3g service

Why is it so hard online to find out what we need to do about our phones. Do we need to change phones, change service, change sim cards or hat?????nonen
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ID
#3457808 Review #3457808 is a subjective opinion of poster.
Pros
  • Good reception at home
Cons
  • Trouble finding answers
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Cant send texts

I can't send or receive text messages. I have not been able to sine I got the phone and was just told it may be the kind of phone I have.

User's recommendation: Nqvigation.

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ID
#3457269 Review #3457269 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Preferred solution
I want my phone to work and considering I have had itvtwo months and need been able to get the first text msg. I'd like to have a credit on my acct.

Customer service

I hate your (lack of) customer service. I need to talk to an agent. Trying to do that is next to impossible.
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ID
#3455877 Review #3455877 is a subjective opinion of poster.
Location
Reno, Nevada
New Reviewer

Find out why my autopay did not go thru this month

Find out why my autopay did not go thru this month. I received notice from Verizen that my auto payment for April did not go thru and requesting that I contact you which I am trying to do!
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ID
#3455473 Review #3455473 is a subjective opinion of poster.
Location
Libertyville, Illinois
Preferred solution
Info on how to set up autopay which I thought I had already done successfully!

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Verified Reviewer
New Reviewer

Bought a zte phone they tried to hook up

Im gainfully employed with a company that does hard scapes, and various block builds. I go in after work, rough work. I could tell by their faces I was welcome long I was pretty grungy...hard day. I bring my old phone that I lost the sim, but still had active service...
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ID
#3455310 Review #3455310 is a subjective opinion of poster.
Pros
  • Great coverage
  • Coverage area
Cons
  • Cant contact company
  • Did not fix my caller id issue
  • Customer service sucks
Loss
$60
Preferred solution
Let the company propose a solution

Why are yall take my money and i dont have no account with yall.

I getting tired for version company and getting about a account with you. So was going own now. I mad.
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ID
#3455274 Review #3455274 is a subjective opinion of poster.
Location
Charlotte, North Carolina

My phone

Had to go buy a phone because the support couldn't set my APN..... Had to call over the phone because the kid at Verizon was confused, and his boss was trying to charge me $20 for a sim card replacement. All do to how I looked, I hard scape, kinda dirty grungy work. I could have bout their newest phone. His boss was busy with his Tupperware party in the store(But with phones) Not to mention the 45 min wait! The kid only put internet on my sim and i PAID him, I was rushed out the door for other "paying" customers!!!

User's recommendation: Ask for a qualified representative.

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ID
#3455242 Review #3455242 is a subjective opinion of poster.
Location
Clinton, Indiana
New Reviewer

I have talked to several people

I haven't received my equipment I'm trying to find out when I'm going to get it I can't give a recommendation

User's recommendation: I need an answer soon.

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ID
#3455011 Review #3455011 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • Too much crap to get an agent
Preferred solution
I need an answer to my question

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trouble shooting

My internet is not connecting to anything I paid 120 dollars for last month and this month bill and I still can't get any connections
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ID
#3453641 Review #3453641 is a subjective opinion of poster.
Location
Jonesboro, Arkansas
Pros
  • Was ok till this problem
Cons
  • Bad signal in my area
Preferred solution
For my internet to work so my son can attend his class