This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor service

Payment plan in effect as agreed and service has been cut. Kids are in college and we have no was of reaching them.
View full review
ID
#3474445 Review #3474445 is a subjective opinion of poster.
Location
Carlsbad, California
Preferred solution
Service reinstated.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Canceled account and still being billed

Purchased new phones with a new carrier 6 weeks ago. I paid our final bill in March 2022 and Im still receiving phone bills from Verizon for $262.26 due on April 13, 2022. Please update your records that we are paid in full. Thank you for your help. Dennis Bormet 708-323-**** soloassie@***.com Verizon account # 028939****-00001
View full review
ID
#3474331 Review #3474331 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
To stop receiving phone bills because this account is no longer viable

Wanted to return to Verizon

I wanted to return back to Verizon after I screwed up screwed up I added AT&T to my service which was a mistake. But when I tried to get back they said something about having a old bill which I had filed bankruptcy on crops you on and they wouldn't be able to add me back to the service. So now I'm stuck with AT&T and I'm not happy. So please if you can get back with me I would appreciate it my telephone number is 860215****
View full review
ID
#3473180 Review #3473180 is a subjective opinion of poster.
Location
Redmond, Washington
New Reviewer

I need to talk to someone

Won't allow me to make payment with the card on file and telling me I have reached the maximum card update
View full review
ID
#3472986 Review #3472986 is a subjective opinion of poster.
Location
Auburn, Alabama
Preferred solution
Update payment info
New Reviewer

Phone not working no calls not coming in or going out, only face time cals r working

Only face time calls r working since yesterday morning at 5:00a.m I have had it for 8 months now and I have e insurance on it so my grandson is saying, but I dont trust him to tell me the truth about everything.

User's recommendation: Don’t join with anyone else plan ever.

View full review
ID
#3471390 Review #3471390 is a subjective opinion of poster.
Location
New Haven, Connecticut
New Reviewer

Need to set up payment arrangement

I am trying to make payment arrangement for my bill you cannot get ahold of nobody I've tried to call the 1-800 number and you still can't get ahold of nobody how in the *** can someone pay a damn bill or get something done with this crap
View full review
ID
#3471159 Review #3471159 is a subjective opinion of poster.
Location
Columbia, Tennessee
New Reviewer

My phone is dropping calls

My phone is dropping calls and has been for awhile. I need Thai issue fixed. I called Apple and they said it was my carriers problem . Please help!
View full review
ID
#3471052 Review #3471052 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I'm mad and want to get rid of Verizon

The lady I talked to was absolutely no help I am pregnant and all she done was upset me and never answer any of my questions with a straight answer all she done was make the situation worse I will be doing what ever I can to get away from Verizon because of this experience was horrible I have never had this trouble before Im just done at this point

User's recommendation: Never use Verizon.

View full review
ID
#3470606 Review #3470606 is a subjective opinion of poster.
Location
Dayton, Ohio
Cons
  • Price gouging
  • Overcharging
  • Website

Theft and blatant fraud

A couple of months ago my prepaid service ended before the 30 days was up and my payment was due approximately 4 days prior to the the end of the 30-day contract I noticed that the dates weren't correct for the cut off so I called Verizon they argued with me but...
View full review
View full review
ID
#3470005 Review #3470005 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I was screwed by verizon I'm on the monthly plan and have monthly prepaid...

Unable to make calls pay, or get in touch with anyone. Checked bankfunds are there to pay monthly charge . Bur ive been blocked ???? why???
View full review
ID
#3468988 Review #3468988 is a subjective opinion of poster.
Location
Cleveland, Texas
Cons
  • Cs is beyond miserable
  • Representative rude
Loss
$33
Preferred solution
Services
New Reviewer

Billing question

I was unable speak with a person regarding a notice about a bill. I transferred my phone service to another carrier.
View full review
ID
#3468611 Review #3468611 is a subjective opinion of poster.
Location
Huntsville, Alabama
Preferred solution
To speak with an agent.
New Reviewer

Overbilling?

Questioning this outrageous bill. In with version for years and always payed my bills This is definitely a mistake Bill is six hundred and something for no good reason Want to clear this up so I can pay my normal bill
View full review
ID
#3465569 Review #3465569 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Price reduction

Pushed beyond my tether….

Ive been a VW customer for more than 6 years. I have 5 lines and purchased 3 devices from them, a cell phone and 2 laptops. On average my bill runs around $350 per month which I have faithfully paid on time for 72 months in a row. In Dec 20, I bought my daughter a...
View full review
View full review
ID
#3465269 Review #3465269 is a subjective opinion of poster.
Location
Malvern, Pennsylvania
New Reviewer

Charge dispute

Order Number: 847VG34MJ56Q2 Item: Sony Wireless Headphone & Cable Bundle Wireless Home Theater Over-Ear Headphones Feature 150-Foot Range, Volume Control, Voice Mode, 20-Hr Battery Life 6-ft 3.5mm Stereo Product Price: $628.00 Handling Charges: Null Delivery Add: 9197 Nc 49 Hwy Roxboro, North Carolina(NC), 27574
View full review
ID
#3465069 Review #3465069 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
New Reviewer

Payment arrangement extension

Covid-19 and under a doctor's care for mental wellness not working back at work today . Will be able to make some type of payment on the 22nd of this month. I believe I will be able to make some type of partial payment for my plan don't know exactly how much but I really need to keep this phone on for my medical reasons some doctor visits are virtual
View full review
ID
#3463110 Review #3463110 is a subjective opinion of poster.
Location
Charleston, South Carolina
Preferred solution
Price reduction