Verizon Wireless
Reviews and Complaints
I bought a new phone and gave my lightly used iPhone to my sister what a big hassle If was never lost as they had in their records
- Customer service is a problem
- Customer service is a problem
Preferred solution: Being able to help customers in store not just sell product
User's recommendation: Verizon has always been great not sure what is going on now
Log in issue
Bad SIM card
- Worst customer service
Preferred solution: Apology
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Cruces, New Mexico100% WORST CUSTOMER SERVICE COMPARED TO T-MOBILE IN ALL WAYS!!!!
User's recommendation: PICK T-MOBILE FOR BETTER CUSTOMERS IN ALL WAYS!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Trenton, New JerseyBilling question
User's recommendation: Don’t drink the koolaid
Can't log in to new account
My phone wasn't connecting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExpecting my delivery
Preferred solution: Deliver product or service ordered
To return internet
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew account this is my first time
Preferred solution: Apology
Uograde
User's recommendation: Be polite
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brookline, MassachusettsToday’s service was excellent, as I’ve come to expect from Verizon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerizon lied said I was getting a refund. I didn’t.
- No pros all con
- Take your money they lie it is horrible
Preferred solution: Full refund
User's recommendation: Go to metro by TMobile go to metro go to Cricket go to AT&T GO TO SPECTRUM
Not able to get to customer service any way I tried!
Refund
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