Tammy Lee W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bill payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Need more time to pay it off I only have short time left to pay it I wanted to do three way payment but only two payments
View full review
Loss:
$200
Pros:
  • There are no pros with verizon
Cons:
  • Bill is way to high

Preferred solution: Price reduction

User's recommendation: Look into it before u sign up

Jassica Zgn
map-marker Manhattan, Kansas

Poor service

I was promised a new booster which never showed up. No report as to whether anyone checked the towers in my location. Always quick to let me know how much I owe and just as quick to cash my check but actual service is non-existent. All promises from hard to understand people working from home with their kids screaming in the background with no actual concern for your issues.
View full review

User's recommendation: Use a different service provider

Anonymous
map-marker Doylestown, Pennsylvania

Sent unsupported bill.

I no longer have an account. Unsupported charges against my credit card or bank account and will be reported as fraudulent and rejected.
View full review
Anonymous
map-marker Geneseo, Illinois

Signed up for international calling, but was unable to use it at my destination.

I signed up for international calling prior to my trip to Africa. I dialed 4004 and received a reply from Verizon that I was all set up and ready to go. On arriving at my destination I had no service, others in my group did have service they too did the 4004 thing. When I arrived back in the states I had service. There was no human interface with Verizon when I returned, but texted and got three different answers, very upsetting. So let me ask for the fourth time, why did I not have service. Thank you
View full review
Nancy M Bqv

Need help

very disappoint , I cant use my phone , no connection on no customer service . I call so many times , very frustrated
View full review

Preferred solution: Full refund

Chico D Mlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vancouver, British Columbia

Unlock verizon phone with bell

Verizon Wireless - Unlock verizon phone with bell
I put my chip in side but says call Verizon to resolve unlock it so my bell chip will work. So I guess you need my Imei from LG 20
View full review
Ikechukwu Woy
map-marker Effingham, Illinois

Repeated ability to contact Support

Impossibly hard to talk to human to get Support I cant believe Im filling out this form just to tell you filling out forms does not give me the support I need. If your phone number doesnt work to talk to human Verizon is not worth continuing.
View full review

User's recommendation: Provide the phone number of the kids to a human person

Preet Qpl
map-marker Ottumwa, Iowa

My phone needs restore service

Updated by user Sep 26, 2023

So I was 73 short on my bill they shut my phone off then I paid 9.00 off my card which was all o had they still didn’t turn my phone on I can’t pay til the 3rd I’m tired of getting the roll around which is all I’ve gotten for the last 2 weeks

Original review Sep 11, 2023
I paid 300 beginnings of this month well my phone was shut off cause I still owed 82 dollars so I paid the last 9.00 I had yesterday I would like my service restored as Im missing appointments for my special needs child
View full review
Janeisha J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They send you the run around a I’ve been asking for help to log in and I’ve gotten nowhere

I got the internet box with them I cant log into my account or anything but I know for a fact they are going to try to upchsrge my account and not apply the promo to my account
View full review

Preferred solution: My account set up

Mark F Fyk

To cancel service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tired of being lied to and prices tree the roof I'm done very unhappy customerjjjnnnjjjjjkkjhggvggyyygfddfvvbbbbhhhbnnnjjj
View full review
Loss:
$600
Pros:
  • Phone when it worked
Cons:
  • Very expensive

Preferred solution: New provider

User's recommendation: Don't get Verizon unless u can afford high rates

Connie M Avd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to speak to a human on the phone and can not. Please give me a call.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Please call me812-599-****. I need to speak to a human representative concerning my bill. Ive been trying since Saturday.
View full review

Preferred solution: Some one to please call me 812-599-6744.

Anonymous
map-marker Saint Petersburg, Florida

Technical support

Waited 20 minutes when tech support was working on it and the call dropped. Which was my complaint and they did not call me back to finish. Also I can here my party talk and they can not here me. I have called 8 or 9 times and I still have the same problem. Call me back at 334-850-**** to fix it or refunded me my 4k on these 4 phones I bought.
View full review

User's recommendation: Do not buy Verizon.

Tracy W Wlu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Verizon #PMT won't take my payment

I've been paying my bill using the #PMT for a couple of years. Today, when I tried it I got nonsensical messages from the automated voice. Things like "We are sorry for your problem" and "That is not a Verizon number". I tried several times and was not able to pay my bill. Please contact me and tell me how I can pay this over the phone. DON'T tell me I can use "My Verizon app" because I tried that for 3 hours a couple of years ago and It never worked. If I can't pay the way I have been paying, I will switch to one of the other companies.
View full review
Trayveon Ftg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nketoana, Free State

Hook up an M8L2022 blue tablet and getnumber

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
not willing too help hook up or give me a number and couldnt transfer my lifeline forget it not wirthit going too gey service elsewhere
View full review
Loss:
$5000

Preferred solution: Apology

Rick A Zbs

Military discount

wanted me to go back on line and give social security number. No ask could I go into store they said no My contract has ended and I haven't changed it so the terms should not change. Going to T-Moble Thanks Verizon Long time Customer Never again and no reason for it. Your not in touch with the customer
View full review
Pros:
  • Like service
Cons:
  • Change terms on you

Preferred solution: Price reduction

User's recommendation: T-Moble

  • 1
  • ...
  • 16
  • 17
  • 18
  • 19
  • 20
  • ...
  • 254