Verizon Wireless
Reviews and Complaints
My phone isn't working
I was using the phone and it got frozen
- Good service
- Phone when it worked
- Quality of network
Preferred solution: Get another phone
User's recommendation: I like to be more freely transaction on my tablet
Bad customer sevice
Preferred solution: call me
I have tried for 2 months to get my credit from my business account to my consumer account.
- Decent service
- Dishonesty and or stupidity
- 8 days later not fixed
Preferred solution: Get me my money that was paid and remove late fees from my consumer account as well as charges that supposedly were charged to my business account after closing it.
User's recommendation: RUN!!!! Do not use Verizon.
Cant use phone after paying prepaid bill
- Service quality and reliability
- Coverage area
Preferred solution: Let the company propose a solution
Trying to get a p u k code
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
Preferred solution: Full refund
Activate my phone account
Preferred solution: Let the company propose a solution
User's recommendation: Praying you never have to replace your phone.
My brother lost his phone needs to find it ASAP
- No pros
- Suddenly having no cell service at home
Preferred solution: Full refund
Billing
- Phone
- Good device availaibility
- Only carrier with decent coverage in my area
- Poor customer service and worst phobe service ever
- Hold times for phone access usually over 30 minutes
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRebate Scam
Preferred solution: Deliver product or service ordered
Billing mistake
Preferred solution: To take off charge for phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBAD customer service
- Crooks
Preferred solution: LEAVE THIS NIGHTMARE CELL CO AND THEIR OUT OF THIS COUNTRY NONHELPFUL SUB HUMANS
User's recommendation: GO TO ANOTHER CELL COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou asked me to write one
- None that i know of
User's recommendation: Verizon has always treated us very well.
Phone not working
User's recommendation: I highly recommend Verizon
Unwanted text message
User's recommendation: Do your research, less expensive service elsewhere.
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You're just a distraction to them there union they get away with anything many other providers no better